Showpad

Senior DevOps Engineer at Showpad (Pune, India)

Showpad· Pune, India·

Role details

Level
Senior

Job description

Summary: We are seeking an experienced Senior DevOps Engineer with over 8 years in the field to lead the design, implementation, and management of infrastructure and deployment pipelines across hybrid environments, including on-premises data centers and the cloud. This role requires deep expertise in AWS, Azure, Kubernetes, Infrastructure as Code (IaC), CI/CD, and monitoring tools. The engineer will collaborate closely with development, QA, and operations teams to ensure the delivery of reliable, scalable, and secure enterprise-grade applications. Additionally, the role involves mentoring junior team members and leading automation initiatives.

Responsibilities:

  • Manage and support hybrid infrastructure, including physical data centers, AWS, and Azure services.
  • Design and implement Infrastructure-as-Code using tools like Terraform, Pulumi, and CloudFormation.
  • Configure and maintain Kubernetes clusters, ensuring scalability and high availability.
  • Build, maintain, and optimize CI/CD pipelines using Jenkins, GitLab CI, Bitbucket, and GitHub.
  • Automate deployment, scaling, and monitoring processes.
  • Set up and maintain observability using Grafana, Prometheus, and other monitoring tools.
  • Perform root cause analysis of performance issues and participate in on-call support.
  • Manage SSL/TLS and code signing certificates and implement infrastructure security best practices.
  • Support compliance and audit requirements through documentation and monitoring.
  • Collaborate with cross-functional teams to improve infrastructure reliability and delivery processes.
  • Document processes in Confluence, track work in Jira, and contribute to knowledge sharing.
  • Write root cause analysis and incident post-mortems to prevent future issues.

Required Skills & Experience:

  • 8+ years of experience in DevOps, Site Reliability Engineering, or related roles.
  • Strong expertise with AWS and Azure services.
  • Experience with Infrastructure-as-Code tools and GitOps.
  • Proven experience with Kubernetes/EKS setup and operations.
  • Proficiency in CI/CD pipelines and GitOps tools.
  • Strong knowledge of monitoring and observability tools and incident management.
  • Scripting and automation skills in Python, TypeScript, and Bash/shell.
  • Understanding of networking, Linux/Windows Server administration, and troubleshooting.
  • Experience with data streaming, CDC pipelines, and administering relational and in-memory data stores.
  • Configuration management and server automation experience.
  • Knowledge of security best practices and familiarity with compliance/audit frameworks.

Soft Skills:

  • Strong problem-solving and root cause analysis capabilities.
  • Excellent communication and documentation skills.
  • Ability to collaborate in team meetings and contribute to on-call rotations.
  • Mentoring and knowledge-sharing mindset.

Why work at Showpad

  • Culture: Emphasizes transparency, inclusion, and innovation. Described as a safe, welcoming, and inspiring environment where employees can realize their full potential.
  • Global & diverse team: 1,675+ employees (Showpadders) representing 50+ nationalities, with offices in the US, Belgium, UK, Romania, India, and Australia.
  • Benefits: Robust medical and mental health resources, transportation benefits, financial savings options, generous leave policy, and equitable reward policies (performance-based and spotlight rewards).
  • Learning & development: Strong focus on growth with learning and development resources.
  • Work environment: Hybrid/office presence across multiple global locations. The company values work-life balance ("We love our work. But there’s more to life.").
  • Engineering culture: Opportunities for engineers to work on a modern AI-native platform with a focus on data intelligence, knowledge graphs, and product management.

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