Feeny
Showpad

Senior Engineer, CloudOps at Showpad (Ghent, Belgium)

Showpad· Ghent, Belgium·

Role details

Level
Senior

Job description

Location: Ghent, Belgium, hybrid model 2 days on-site or Bucharest, Romania, hybrid model 2 days on-site

About the position

We’re looking for a Senior Cloud Engineer to join our platform enablement team and help strengthen the infrastructure foundation our engineering organisation builds on.

Our product teams own their AWS accounts, infrastructure and CI/CD pipelines. Rather than operating infrastructure on their behalf, our platform team provides the guardrails, reusable patterns and guidance that help them do that well. You’ll contribute hands-on work closely with other engineering teams.

Key Responsibilities

  • Build and improve shared AWS infrastructure, guardrails and reusable patterns across our multi-account environment.
  • Support product teams as they build and operate their own cloud infrastructure.
  • Work with serverless architecture, Kubernetes and infrastructure as code.
  • Diagnose and resolve infrastructure and platform issues, including in production.
  • Collaborate with engineering teams to unblock work, share knowledge and improve practices.
  • Participate in operational support, including on-call and escalation rotations.

Are you our next Cloud Engineer?

Must haves

  • Hands-on AWS experience, including serverless architecture and Kubernetes.
  • Strong infrastructure-as-code experience. AWS CDK is preferred, or a similar tool is welcome.
  • A platform engineering or enablement mindset: you help other teams build and operate effectively, rather than acting solely as a central DevOps function.
  • Coding or scripting skills and a practical approach to troubleshooting production systems.
  • Clear communication and the ability to learn unfamiliar systems with support from the team.

Nice to haves

  • Experience in a multi-account AWS environment; experience at our scale is not required.
  • TypeScript and AWS CDK experience.
  • Experience in a SaaS environment with autonomous engineering teams.
  • Comfort using AI tools to support development and infrastructure work.

Company Highlights:

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

Why work at Showpad

  • Culture: Emphasizes transparency, inclusion, and innovation. Described as a safe, welcoming, and inspiring environment where employees can realize their full potential.
  • Global & diverse team: 1,675+ employees (Showpadders) representing 50+ nationalities, with offices in the US, Belgium, UK, Romania, India, and Australia.
  • Benefits: Robust medical and mental health resources, transportation benefits, financial savings options, generous leave policy, and equitable reward policies (performance-based and spotlight rewards).
  • Learning & development: Strong focus on growth with learning and development resources.
  • Work environment: Hybrid/office presence across multiple global locations. The company values work-life balance ("We love our work. But there’s more to life.").
  • Engineering culture: Opportunities for engineers to work on a modern AI-native platform with a focus on data intelligence, knowledge graphs, and product management.

Application questions