Feeny
Syndesus

Senior Forward Deployed Engineer at Syndesus (San Francisco, CA)

Syndesus· San Francisco, CA· $180k–$250k·

Role details

Salary
$180k–$250k
Work type
Onsite
Employment
Full-Time

Job description

Senior Forward Deployed Engineer | Voice AI Startup About the Company Our client is a fast-growing Y Combinator-backed Voice AI startup transforming sales, support, and customer engagement. With $5M in seed funding and approaching $35M ARR, achieved with just 20 people, they're building the standard for voice automation at scale.

The Role As a Senior Forward Deployed Engineer, you'll embed directly with enterprise clients to deliver production-ready voice AI solutions end-to-end. You'll be the bridge between technical and non-technical stakeholders, driving adoption, shaping the platform through field insights, and becoming a go-to expert on building with voice AI and LLM-powered systems.

Key Responsibilities

  • Lead full project delivery using a cutting-edge voice agent platform — from prototyping through to production — communicating progress and risks clearly throughout
  • Build full-stack integrations (Python, JavaScript) with enterprise tools including CRMs, ERPs, and scheduling systems
  • Partner with sales to gather requirements, prototype demos, and present system designs to clients
  • Develop deep expertise in voice AI solutions, including LLM prompting strategies and best practices
  • Scope projects, resolve blockers, and keep cross-functional teams aligned with concise, effective updates
  • Codify reusable patterns into tools or platform components
  • Translate field feedback into actionable product and GTM recommendations

Requirements

  • 2+ years in a customer-facing technical role — Solutions Engineering, Technical PM, Customer Success/Support Engineering, or founder experience
  • Exceptional communication skills, including the ability to explain complex technical concepts to non-technical audiences
  • Proven track record delivering systems in fast-paced, ambiguous environments
  • Production-grade coding ability in Python, JavaScript, or equivalent
  • Working knowledge of LLM-powered systems and their UX implications
  • Proactive risk management and the ability to maintain momentum under pressure

Compensation & Benefits

  • Salary: $180K – $250K
  • Equity provided
  • Location: Redwood City, CA
  • Schedule: Full-time, 70 hrs/week (50 onsite + 20 remote, flexible hours)
  • Location: Redwood City, CA
  • 100% medical, dental, vision coverage
  • Unlimited meals and snacks
  • Gym, internet, cellphone and commute reimbursement
  • Visa sponsorship available (H1B, TN, L-1, E-3, F-1, O-1) -

Interview Process

  • Recruiter intro call (15 min)
  • Technical phone interview — live coding on CoderPad (45 min)
  • Onsite/virtual interviews (2–3 hrs): Communication, Architecture Case, and Problem-Solving rounds

Why work at Syndesus

  • High-Impact Work: Employees help solve the single biggest blocker to innovation for top US tech companies: accessing elite AI and engineering talent.
  • Growth Trajectory: The company is in a rapid growth phase with 25 open roles, offering significant career advancement opportunities for early joiners.
  • Flexible Work Environment: Offers a mix of remote (Canada, US West Coast), hybrid (Toronto, Frisco, Quebec, New York), and in-office (New York, San Francisco) roles, catering to different working preferences.
  • Founder-Led & Experienced: Led by Marc Pavlopoulos, a 20+ year veteran of scaling VC-backed tech companies in Silicon Valley, providing strong leadership and operational insight.
  • Culture: Positioned as a strategic partner, not a transactional recruiter, with a focus on speed, quality, and solving hard problems for clients.

Application questions