Senior Payments Program Manager at Fresha (London, United Kingdom)
Fresha· London, United Kingdom·
Role details
Job description
The AI-powered OS for beauty, wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Why work at Fresha
- Growth & Scale: Fresha is growing rapidly (47.9% headcount growth YoY) and processes over 1 billion appointments. Employees can have a massive impact on a platform used by millions.
- Global & Distributed: With offices in London, Warsaw, New York, Sydney, Dubai, and more, Fresha offers a truly international work environment. The workforce spans 41 countries.
- Culture: The company describes itself as "dynamic, disruptive," and focused on getting things done. Values include empathy, imagination, creativity, and commitment.
- Engineering & Product Focus: Strong technical teams (138 people in technical roles) working on a world-class product. The CTO and VP of Architecture & Data Engineering are active leaders.
- Work Policy: Hybrid/office presence expected at major hubs (London, Warsaw, etc.), with remote flexibility in certain roles. 114 open positions as of the latest data.
- Employee Sentiment: Mixed (3.1/5.0 on employer rating). Culture (3.0) and career growth (3.3) are rated slightly higher than work-life balance (2.9), indicating a fast-paced environment.