Feeny
OKTOBER

(Senior) Retention Manager (gn) – Email Marketing | Dutch-speaking | Remote worldwide at OKTOBER (Amsterdam, Netherlands)

OKTOBER· Amsterdam, Netherlands·

Role details

Work type
Remote
Employment
Full-Time
Skills
KlaviyoEmail MarketingLifecycle MarketingRetention StrategyFull-funnel thinking
Benefits

Competitive Base Salary · Performance-Based Variable · Generous Paid Time Off · Fully Remote Work · Clear Growth Path · Access To Tools, Data, Courses, And Coaches

Summary

OKTOBER is seeking a Senior Retention Manager to lead email and lifecycle marketing strategies for high-value Shopify brands. The role involves developing advanced retention playbooks, mentoring team members, and managing complex client relationships.

Job description

OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us.

What you'll do:

  • Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges
  • Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang
  • Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations

What we're looking for (non negotiable):

  • 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background
  • Expert-level retention strategy and full-funnel thinking — not just email metrics
  • A proven relationship builder who operates with strong business acumen and can mentor those around them

What you'll get:

  • Competitive salary
  • Generous paid time off
  • Fully remote — work from wherever you do your best work
  • Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed
  • Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale

This is for you if:

  • You're a freelancer or agency owner who wants more stability and a team of experts around you
  • You're tired of slow decision-making and want to actually drive strategy

This is not for you if:

  • You're looking to get away by doing the bare minimum
  • You need a lot of hand holding throughout the day

Speak soon ❤️ 🔥

Why work at OKTOBER

  • Culture: Described as a “retention hotshop” with a focus on high‑quality execution, proactive partnership, and design excellence. Team members are empowered to act as insiders for clients.
  • Work policy: Hybrid – employees combine remote work with on‑site time at the Amsterdam office (Keizersgracht). Many roles list “In‑Office or Remote” options.
  • Perks: Not detailed, but Built In lists a positive culture with a strong team ethos; jobs include Retention Manager, Senior Retention Manager, Email (UI) Designer, Klaviyo Implementation Specialist.
  • Engineering/design culture: Emphasis on “high‑quality design” and “fast execution”; feedback‑driven environment.

Application questions