Feeny
Pragmatike

Senior Site Reliability Engineer / Kubernetes (Remote) at Pragmatike (Italy)

Pragmatike· Italy·

Role details

Work type
Remote
Employment
Full-Time
Skills
KubernetesLinuxDebianUbuntuNetworkingVLANsL2/L3 routingVPNsMulti-site connectivityAnsibleBashPython
Benefits

100% Remote Work · Flexible Hours · Autonomy And Ownership · Collaborative International Team

Summary

The Senior Site Reliability Engineer will operate and maintain Linux-based infrastructure, manage Kubernetes clusters, and implement automation workflows. The role involves designing networking architectures, leading incident response, and optimizing system availability and latency within a fully remote EU timezone...

Job description

Job Description Location: Fully remote EU timezone (CET ±2h) Start date: ASAP Languages: Fluent English is mandatory Industry: Cloud Computing We are hiring at Pragmatike to expand our team and drive the growth of our internal projects. Our focus is on developing cutting-edge solutions in Cloud Computing, while fostering a culture of collaboration and innovation. Joining us means being part of a passionate team where your ideas and skills directly contribute to shaping tomorrows technologies. If you're excited about working on ambitious projects in a dynamic and flexible environment, we'd love to hear from you!

Responsibilities

  • Operate and maintain Linux-based infrastructure (Debian/Ubuntu).
  • Deploy, manage, and scale Kubernetes clusters across bare-metal, virtualized, and on-prem environments.
  • Oversee full cluster lifecycle: upgrades, node pools, networking, storage, and security hardening.
  • Implement automation for provisioning and operations using Ansible, Bash/Python, and GitOps workflows.
  • Design and maintain networking architecture including VLANs, L2/L3 routing, VPNs, and multi-site connectivity.
  • Build automated deployment workflows (PXE boot, Preseed, cloud-init).
  • Deploy and maintain observability stacks (Prometheus/Grafana, Loki, ELK, Graylog).
  • Lead incident response and escalation activities across the platform.
  • Improve system availability and reduce latency at all levels.
  • Define and implement SLOs/SLIs at multiple infrastructure levels (physical network/hardware, platform virtualization, software services).
  • Optimize alerting and monitoring pipelines to provide actionable insights.
  • Establish and maintain on-call schedules to ensure coverage across timezones.
  • Develop Standard Operating Procedures (SOPs) for repeatable operations and maintenance tasks.
  • Coordinate physical maintenance for Policlouds (periodic maintenance, hardware issues, DC-Ops).
  • Manage virtualization and orchestration layers (OpenStack, Proxmox, VMware).
  • Help develop and maintain overall architecture across all products.
  • Plan resources for future initiatives, accounting for demand and growth projections.
  • Work with development teams to improve overall quality and optimize resource utilization.
  • Collaborate with cross-functional stakeholders (Hivenet, Policloud, Customer Success teams).

Requirements

  • Expert-level, hands-on experience operating Kubernetes in production environments.
  • Strong network engineering skills (VLANs, L2/L3 routing, VPNs, multi-site connectivity) - this is essential for the role.
  • Strong proficiency with Linux systems administration (Debian/Ubuntu).
  • Solid understanding of networking fundamentals and ability to design complex network architectures.
  • Experience building and maintaining automation workflows (Ansible, Bash/Python, Git-based).
  • Experience with observability stacks such as Prometheus, Grafana, ELK, Loki, or Graylog.
  • Background with virtualization technologies (OpenStack, Proxmox, VMware).
  • Experience with bare-metal provisioning and MAAS (Metal as a Service).
  • Strong understanding of distributed systems and container orchestration.
  • Process-oriented mindset with ability to develop SOPs and operational procedures from scratch.
  • Experience with incident response, escalation procedures, and on-call rotations.
  • Ability to work autonomously in a fast-paced, engineering-driven environment.
  • Strong technical skills combined with alignment to team values.

Nice To Have

  • Experience with service mesh (Istio, Linkerd) or advanced CNI implementations.
  • Knowledge of Cloudflare APIs, DNS automation, or tunnel configurations.
  • Experience with GPU infrastructure, node preparation, or resource scheduling.
  • Familiarity with security best practices (RBAC, firewalls, network policies).
  • Exposure to IT asset management or license tracking workflows.
  • Experience working in multi-timezone environments and coordinating across distributed teams.
  • Background establishing reliability practices and SRE frameworks in growing organizations.

Why Join Us:

  • 100% remote work with flexible hours
  • High-impact role with autonomy and ownership
  • Collaborative and international engineering team
  • Cutting-edge tech stack with strong focus on reliability and automation.

Why work at Pragmatike

  • Culture: Described as a “young startup” that “pampers clients like bees nurturing honey” – high-touch, service-oriented environment.
  • Remote/Hybrid Policy: Fully remote operations; employees work from physical offices in Paris or San Francisco as needed, but the company is built for remote work.
  • Team: Small team of ~7 employees (down 25% YoY, likely due to strategic refocus), with HR as the largest department (33%).
  • Growth Opportunity: Working at a fast-growing platform that tripled job postings in a year offers exposure to global tech talent markets and recruitment ops.
  • Perks: Not explicitly listed, but flexible, project-based environment with international exposure.

Application questions