Senior Solutions Engineer at Kong (France)
Kong· France·
Role details
Kong at a glance
Kong runs the unified API and AI platform that connects, secures, governs, and monetizes APIs, events, and AI traffic.
Kong provides a unified API and AI platform. Its open-source Kong Gateway handles API traffic at the edge, while Kong Konnect adds a managed control plane to design, secure, observe, and monetize APIs, events, and AI requests across any cloud. The AI Gateway extends the same governance model to LLMs, MCP servers, and agents.
$345M raised · latest: Series E · $175M · 2024 (at $2B valuation) · backed by Tiger Global, Balderton, Andreessen Horowitz, Index Ventures
Summary
Kong is seeking a Senior Solutions Engineer to drive new business, evangelize technology, and onboard customers. The role involves supporting field sales, managing PoCs, and ensuring customer satisfaction while leveraging open-source and cloud technologies.
Job description
Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
About the Role: Kong is looking for a Sales Engineer who is motivated to help drive new business, evangelize our technology, onboard and train new customers, and establish revenue potential with existing customers. Ideally this candidate should have experience working with open source technology and good knowledge of NGINX, Docker, HTTP, AWS, Postgres and Cassandra.
What You'll Do:
- Support field sales in helping customers understand the value of the Kong API Management platform
- Understand and help establish customer requirements and grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production
- Support PoCs throughout the entire evaluation process
- Ensure 100% customer satisfaction across assigned set of accounts
- Prioritise customer needs and coordinate with support, product, and engineering teams to help support customer needs
- Create technical documentation for DevOps, implementations, and services engagements
- Any additional tasks required by manager
What You'll Bring:
- 7+ years software engineer and/or sales engineer management experience at SAAS, Open Source or Enterprise Software company.
- We will also consider those with a background in post-sales or support who are interested and have the aptitude for technical sales.
- Solid understanding of cloud computing trends and open source business models.
- You are a strong listener and communicator.
- You can confidently lead a discussion with a group of Product Managers, Engineers, and Executives.Enthusiasm for working in a high profile, fast-paced startup culture.
Bonus points:
- Experience with Docker.
- Fluent working on Linux OSes.
- Familiarity with CD/CI pipeline.
- Any knowledge on Kubernetes, DCOS/Mesos and Docker Swarm is a plus.
#LI-TR1
About Kong: Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com.
Why work at Kong
- Remote‑first culture – 600+ employees across 25+ countries; strong emphasis on global collaboration.
- Perks & benefits (from careers page):
- Stock options for most employees
- 4‑week paid sabbatical every 5 years
- Flexible time off
- Home office stipend
- Regular “unplug days” (company‑wide long weekends)
- Virtual events (Donut chats, trivia, fitness challenges)
- Engineering culture – values “owners, explorers, real, unstoppable” and encourages individual innovation. Focus on shipping fast and high trust.
- Growth trajectory – company is scaling (+23.5% headcount YoY) and is a unicorn with clear product‑market fit in a hot market (AI + API management).
- Open roles – 93 open positions across engineering, sales, solutions, customer success, and marketing.