Feeny
Ensono

Senior Systems Engineer at Ensono (Bengaluru, India / Chennai, India / Pune, India)

Ensono· Bengaluru, India / Chennai, India / Pune, India·

Job description

Experience of minimum 10 years of core Windows servers for L3 position.

Must know

  • Active Directory Architecture, FSMO, Trusts, replication issues, GPO troubleshooting, Sites and services
  • DNS troubleshooting
  • DHCP knowledge
  • Windows Server core troubleshooting (Server performance analysis, BSOD,)
  • Server Hardware (HP, Dell, IBM, Cisco UCS, Blade Servers) / Raid troubleshooting.
  • Backup troubleshooting
  • Windows cluster troubleshooting & Migration and log analysis.
  • Windows patching troubleshooting
  • Root Cause Analysis (RCA) for Major Incidents and P1/P2 cases
  • Migration - DHCP\AD\File and print server.
  • Certificate authority (Root CA / Subordinate CA), IIS website renewals.
  • Azure resources management
  • Azure AD connect
  • ITIL Process
  • 24*7 rotation shifts

Good to have

  • VMware
  • Azure Certification (AZ-104)
  • Windows in place Upgradation
  • Storage Basic
  • Network Basic
  • Basic PowerShell Scripting
  • Windows vulnerability
  • Defender

Roles and Responsibilities

  • Providing support to US & Europe customers hence communication should be crisp.
  • Interact with customers, end-users and team members.
  • Escalation points for lower tier technical teams
  • Installation, configuration, maintenance and support for hardware, operating systems and applications
  • Participation in completing customer change requests and problem ticket resolution outside of normal business hours.

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request."

Why work at Ensono

  • Culture: High employee engagement (92% overall engagement in a Gallup survey with 91% participation rate). Core values: Honesty, Reliability, Curiosity, Collaboration, Passion ensono.com.
  • Work model: "Global-first organization" with physical offices in Europe, India, and the United States, plus remote workforce concentrations. Remote, hybrid, and office-based roles available globally.
  • Perks: Health and benefits from day one; paid volunteer days; Associate Equity Appreciation Program (AEAP); Ensono University for continuous learning; recognition and award programs.
  • Engineering culture: Focus on innovation without requiring management responsibilities through the "Fellows Program" (Technical Fellow Career Path). IBM Champions are recognized and celebrated within the company.
  • DEI & Community: Associate Community Groups (Culture Clubs), Ensono Women Connected initiative, global charity programs, and sustainability commitments.
  • Growth: Strong emphasis on internal mobility and career development via "Ensono Academies" and ongoing learning.

Application questions