
Service Technician at DISHER (Lexington, KY)
DISHER· Lexington, KY·
Role details
Job description
Service Technician – United States DISHER is currently partnering with a leading company providing plastic corrugate pipe solutions. The company is based out of Europe and is quickly growing. It has a great reputation globally and focuses on optimizing its processes to create innovative and world-changing products. The company serves customers all over the world, but its main market is the U.S. where it has a service hub in Kentucky.
What it’s like to work here: This company has a team-oriented work atmosphere and a flat hierarchy with short decision-making processes. It offers many opportunities for self-realization and professional growth. As a service technician, you're trusted to troubleshoot and maintain equipment mainly in North America. It is important that you're able to work independently and communicate efficiently with different stakeholders.
What you'll get to do:
- Carry out service assignments worldwide (focus: North America and Canada) for maintenance and inspection of the machines supplied.
- Carry out service assignments worldwide (focus: North America and Canada) to process service contracts.
- Carry out customer training and troubleshooting.
- Install extrusion and corrugated pipe systems (also in connection with system components and downstream equipment from suppliers).
- Commission extrusion and corrugator pipe systems through to acceptance by our customers in the USA and Canada.
- Execute and evaluate test runs including documentation.
What will make you successful:
- Technical vocational training either in mechanics, electrics, mechatronics or similar.
- Understanding mechanical drawings.
- Driving license.
- High flexibility and willingness to travel internationally.
- Willing to travel >50% of the time.
- Good computer skills (all MS Office applications).
- Confident demeanor when working with constantly changing groups of people.
- Good organizational skills in order to be able to structure the necessary work processes effectively and in a goal-oriented manner.
Why work at DISHER
- Culture is Core: DISHER intentionally builds a collaborative, transparent, and supportive environment. Their 12 core characteristics guide how employees treat each other and customers.
- Flexible & Remote-Friendly: They have no fixed daily start/end times and support working from the office in Zeeland, MI, from home, or at client locations, based on what is most productive.
- Exceptional Benefits:
- Employee Ownership (ESOP): Full-time employees are immediately enrolled in an ESOP, providing a unique retirement benefit in addition to a 401k.
- Generous Time Off: Up to 4 weeks of vacation plus 11 paid holidays.
- Parental Leave: 2 weeks off after the birth or adoption of a child.
- Paid Impact Time: 80 hours per year for community service, professional development, and charitable work.
- Insurance: Excellent health, dental, and vision insurance, plus mental health resources.
- Team Bonding & Events: Weekly all-team Friday lunches, two companywide offsites per year, a Christmas party, a summer picnic, and group sports sponsorships.
- Growth & Development: Formal programs like DISHER University, educational reimbursement, individual coaching, and subject matter communities.