ServiceNow Tech Lead, UK at RapDev (United Kingdom)
RapDev· United Kingdom· $125k–$180k·
Role details
Private Healthcare Coverage · Unlimited Paid Time Off · Family Leave · Fitness Subsidies
Summary
Develop and maintain scalable web applications and integrations for the ServiceNow platform. The role involves designing custom business rules, handling third-party integrations, and collaborating with customers on implementations while learning cloud-native technologies.
Job description
About RapDev: RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them.
On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment.
About the job
Are you interested in solving complex problems for ServiceNow customers? We're the leading DevOps partner in the ServiceNow ecosystem and are looking for engineers that are ready to learn the latest technologies and integrate them with the ServiceNow platform. This is a unique opportunity to work with the ServiceNow platform while still learning AWS, GCP, Azure along with Jenkins, Github, QA tools, and more!
This role requires you to be based in the UK.
What you'll do:
- Develop quality software and web applications
- Analyze and maintain existing software applications
- Design highly scalable, testable code
- Discover and fix programming bugs
- 3rd party integration development (REST, SOAP, mid servers, etc)
- Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, UI scripts
- Work independently with customers on implementations and remote services
- Troubleshoot basic configuration/script issues
- Attend requirements review and validation sessions as needed
- Participate in SCRUM calls
- Utilize strong written and verbal communication skills
- Stay on time and on task with assigned customer work
Who you are:
- Live in and authorized to work in EMEA
- Bachelor's degree or equivalent experience in Computer Science or related field
- Development experience with JS or ServiceNow
- Experience working with ITOM products is a plus
- Experience in Cloud-Native implementations of Discovery, ServiceMapping, AIOps is a plus.
- Experience/willingness working on multiple projects simultaneously
- Self-Learner and eager to understand new technologies
Compensation:
- Base Salary: £120,000-£150,000 annually, depending on experience
Benefits
- Generous and competitive private healthcare coverage (country dependent)
- Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Fitness Subsidies
RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Why work at RapDev
- Culture: Engineering-first, no-frills approach with a focus on ownership, collaboration, and knowledge transfer. Voted a “Best Place to Work” multiple times rapdev.io.
- Remote/Hybrid Policy: Fully remote positions available, with hybrid opportunities in Boston. Relocation assistance offered for those moving to Boston rapdev.io.
- Benefits: 100% medical, dental, and vision coverage; 401k with 5% match (fully vested from day one); unlimited PTO; equity for all employees; fitness reimbursement; commuter benefits; generous parental leave; short/long-term disability coverage; free lunch and snacks (Boston office) rapdev.io.
- Training & Development: Ongoing learning opportunities, professional development resources, and team-led training sessions to expand skills.
- Team Vibe: Fast-paced but not at the expense of quality work; competitive poker game nights; strong emphasis on work/life balance.