SOC Operator at Bogaard Group International (Los Angeles, CA)
Bogaard Group International· Los Angeles, CA· $28–$30/hr·
Role details
Salary
$28–$30/hr
Work type
Onsite
Employment
Full-Time
Job description
Position overview
We are looking for a Security Operations Center (SOC) Operator to be embedded at a Global Technology & Entertainment company based in Los Angeles, CA.
As a Security Operations Center (SOC) Operator you will be responsible for providing essential service support for all safety, security, and crises impacting Client's facilities, productions, special events, travelers, and personnel.
This is a full time on-site position with competitive benefits.
Essential Job Functions
- Monitor all security, communications, and fire/life safety systems within the designated region(s) via the provided monitoring systems
- Proactively monitor all surveillance cameras and CCTV remote viewer programs
- Monitor and respond to all security/life safety system alarms
- Answer and respond to events and situations received over regular and emergency phones and intercoms: speak clearly, give direction, and provide guidance to employees and security staff during emergencies
- Handle (without delay) complaints and unusual/critical event information by escalating to pre-identified contacts
- Accurately document routine and unusual events occurring on or near the facilities (accomplished via shift reports, pass-down logs, incident reports, incident reports log, or other established methods)
- Inform (without delay) the Shift Supervisor / Account Manager of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems
- Control and monitor the two-way communication systems
- Make emergency notifications as necessary pursuant to site Post Orders
Required Skills and Experience
- 2+ years of experience working in a security control center environment
- Bachelor's Degree (preferred but not required) in International Relations, Security Studies, or a related field
- Working level proficiency in web-based social media platforms, search tools, productivity applications, and communication technology
- Demonstrated ability to complete multiple tasks simultaneously and function in a fast-paced environment with minimal supervision
- Proven ability to work with highly confidential information
- Excellent personal communication and diplomacy skills with the ability to work inclusively with others
- Must be able to communicate effectively with all levels of the organizations
- Multilingual capabilities is a plus
Why work at Bogaard Group International
- Value-driven culture: The company explicitly prioritizes "personality over resume," independence, autonomy, and over-communication — a deliberately flat, collaborative environment.
- Learning-oriented mindset: BGI treats every project as a learning experience and emphasizes direct feedback and thoughtful communication for continuous improvement.
- Meaningful work: Team members work on security challenges tied to real-world events (workplace violence, natural disasters, terrorism) with a mission to keep companies and employees safe.
- Flexible work arrangements: Open roles include hybrid options (e.g., APAC Security Systems Project Manager in Hyderabad) alongside on-site positions in Los Angeles and San Jose, suggesting a mix of work models.
- Global exposure: Opportunities to work across international security operations and diverse client cultures.
- Inclusive recruiting: BGI states it recruits and retains talent from all backgrounds and perspectives; the company also uses AI-assisted recruiting tools to support application review (with human final decisions).