Software Engineer, Agent Platform at Netic (New York, NY)
Netic· New York, NY·
Role details
Job description
Netic is the AI revenue engine for essential services who are the backbone of the American economy. With $43M in funding from Founders Fund, Greylock, Hanabi, and Dylan Field who led our Series B, we helped our customers book hundreds of thousands of jobs across services industries in North America. There are now companies operating entirely AI-first on Netic.
You’ll join our team with relentless builders from Scale, Databricks, HRT, Meta, MIT, Stanford, and Harvard in bringing frontier AI to the physical economy, where the problems are hard, the data is complex, and the impact is immediate and tangible.
This is a rare opportunity to build a frontier AI system and the engineering organization around it.
What You'll Do:
- Help found our New York office: Set the bar and pace for a serious builder culture unique to our New York location.
- Build the agent harness: Build systems that run live customer conversations and take real actions under tight latency and reliability constraints.
- Make agents measurable: Build the evaluation, observability, and tooling that help us understand how agents behave in production and improve them quickly.
- Co-create with customers: Work closely with our customers to understand workflows, gather feedback, and turn pain points into features that stick.
- Own end-to-end delivery: Own delivery from spec to production for systems that keep agents running around the clock.
What You'll Bring:
- Founder-level ownership: You run toward ambiguous problems, write clean code quickly, and thrive in autonomous work environments.
- Proven product builder: 4+ years delivering user-facing software at scale; you’ve carried features through multiple release cycles.
- Full-stack fluency: Comfortable with React, TypeScript, Python; experience with databases and cloud infrastructure.
- AI experience (nice-to-have): Hands-on experience with LLM APIs, embeddings, or RAG patterns—or a hunger to learn fast.
- Customer empathy: Track record of translating stakeholder goals into crisp technical specs and delightful products.
- Excellent communicator: Able to explain architectural trade-offs to eng and business outcomes to execs.
What brings us together is our commitment to:
- Live to build
- Run through walls and win
- Obsess over customers in each line of code
- Lose sleep over the "almost perfect"
- Show internal locus of control
- Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
Why work at Netic
- Culture & philosophy: Netic describes itself as a team of “relentless builders, ex-founders, and immigrants from top CS schools and tech companies who thrive on solving hard problems.” Cultural values include “live to build,” “run through walls and win,” “obsess over customers in each line of code,” and “prioritize finesse.”
- Work location: HQ in San Francisco (3661 Buchanan St, Fl 4). Most roles appear to be on-site in SF; no explicit remote/hybrid policy stated in available data.
- Engineering culture: Strong bias toward building production-grade, end-to-end AI. Roles like Applied AI Research Engineer, Machine Learning Engineer, and Forward Deployed Agent Engineer indicate a tight feedback loop between development and real-world deployment.
- Notable perks: Opportunity to work on frontier AI technologies (speech, text, multimodal) that directly impact the “backbone of the economy.” The company is at an early stage (32 employees) with significant recent funding, offering high autonomy and ownership.