Feeny
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Solutions Engineer (NYC) at Motif (New York, NY)

Motif· New York, NY·

Role details

Work type
Onsite
Employment
Full-Time

Job description

Motif is the first agent-native platform for building design. We're looking for a highly technical, customer-facing Solutions Engineer to drive the initial implementation of Motif's Design product; getting in the room with customers and delivering a solution that works. You have an architecture practice background and are customer-obsessed; you want to see your work land directly with customers and watch it change how they design. This is not a remote role and will require your daily onsite presence.

What you'll do

  • Drive the initial implementation of Motif's Design product with customers - from pilot to full adoption.
  • Provide technical validation, product demos, custom architecture design, proof-of-concept design, deployment integration, conduct training.
  • Create technical solutions to bridge Motif's technology and how customers actually design, day to day - find the best way to make it click.
  • Obsess over real outcomes: daily active usage climbing and customers raving about us.
  • Help build onboarding materials, training content, provide feedback and input to Product Management - whatever it takes to get customers ramped and increase adoption.
  • Partner with Motif's Sales, Customer Success, Forward Deployed Engineers to make adoption smooth and successful.
  • Not a work-from-home job - you'll be onsite at customer locations across NYC and beyond, as often as customers need you there.
  • Lots of face time with customers - expect to travel a lot.

What you bring

  • 5+ years of relevant experience, with real time in an architecture practice.
  • Computational design chops - Grasshopper, Python, Rhino - on actual professional projects, not side experiments.
  • Prior experience in a technical, customer-facing role and owning outcomes. Shipping the technology isn't the finish line for you - adoption is.
  • Consultative communication style - you listen and guide customers, you don't just present at them.
  • You genuinely love technology; you use AI tools constantly and have actually built AI agents yourself - not just read about it.

It would be great if you had

  • BIM and Revit experience, and general hands-on experience with Design Technology related software within the AEC Industry.
  • A track record of moving adoption metrics like daily active usage — not just shipping the product and walking away.

Why work at Motif

  • Early-stage impact: Employees work side-by-side with founders and leadership, with the opportunity to shape the company's positioning, growth, and scale from the ground up. (Source: motif.io)
  • Culture: Described as ambitious, humble, serious about craftsmanship, and without ego; a team of software industry veterans and architects committed to collaboration and customer impact. (Source: motif.io)
  • Remote-friendly: Offers remote roles across the US (full-time), with a distributed workforce in 7 countries. (Sources: lever.co, linkedin.com)
  • Work environment rating: Employer rated 4.0/5.0 based on a review, with culture scored 4.0, compensation 4.0, work-life balance 3.0, and career development 5.0. (Source: linkedin.com)
  • Transparent hiring process: Uses AI tools to support parts of the hiring process, such as resume review and application assessment. (Source: lever.co)

Application questions