SRE Engineer - San Francisco at Plaud (San Francisco, CA)
Plaud· San Francisco, CA·
Role details
Employee Stock Ownership Plan (ESOP) · Medical Insurance · Dental Insurance · Vision Insurance · 401(K) With Company Match · Unlimited PTO · 13 Paid Holidays · 12 Weeks Fully Paid Parental Leave
Plaud at a glance
AI note-taking hardware and app that records, transcribes, and summarizes your conversations.
Plaud makes wearable and pocket AI recorders (the Note, Note Pro, NotePin, and NotePin S) paired with an app that transcribes conversations in 100-plus languages, writes summaries and action items, and lets you search across them. It sells the hardware once and charges an ongoing subscription for the AI features.
~$6M (Kickstarter + Carbide Ventures) raised · latest: Bootstrapped; ~$5M from Carbide Ventures (2025) · backed by Carbide Ventures
Summary
Join Plaud as a Senior SRE Engineer to ensure reliability and performance of AI products at scale. You will design cloud-native systems, manage incident response, and drive observability improvements while working in a hybrid environment in San Francisco.
Job description
About Plaud Inc.
Plaud is building the real-world AI interface for professionals to amplify intelligence, elevate productivity and performance, loved by over 2,500,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud captures, structures, and compounds the intelligence generated in conversations — so humans can think better, decide faster, and execute with clarity.
Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human–AI intelligence through a hardware–software combination. With full ISO 27001, ISO 27701, SOC 2, GDPR, EN18031, and HIPAA compliances, Plaud is committed to the highest standards of data security and privacy protection.
To learn more about Plaud, please visit plaud.ai/www.plaud.ai and follow along on Instagram instagram.com/, twitter.com/PLAUDAI%22%20%5CX twitter.com/PLAUDAI, Facebook facebook.com/plaudai, LinkedIn linkedin.com/plaudai and YouTube youtube.com/@PLAUDAI
Why You Should Join Us
Plaud is building the next generation intelligence infrastructure and interfaces to capture, extract, and utilize intelligence from what people say, hear, see, and think.
- Plaud is a bootstrapped, skyrocketing, profitable company with a $300M revenue run rate achieved in just three years.
- Define the next-gen paradigm for human-AI interaction.
- Gain exposure to cutting-edge AI for Pro tools and play a direct role in our global expansion.
- Work with passionate teammates who value innovation, collaboration, and customer success.
- Grow your career in a culture that champions continuous learning and fast career development.
- Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.
What you will do
- Ensure reliability and performance of Plaud.ai plaud.xn--ais-so0a AI products at scale
- Design and operate highly available, scalable cloud-native systems for AI workloads
- Own production reliability, incident response, and on-call practices
- Build observability (metrics, logs, tracing) and reliability automation
- Define and manage SLOs, SLIs, and error budgets with engineering teams
- Drive postmortems and reliability improvements across the platform
- Lead incident response and continuous reliability improvement
- Partner with product and engineering teams on reliability design
- Improve observability and operational maturity
Minimum Qualifications
- 5+ years in SRE, Infra, or Platform Engineering roles
- Strong experience with cloud platforms (AWS/GCP/Azure/OCI)
- Hands-on with Kubernetes and distributed systems
- Experience in on-call rotation and incident management
- Proficient in at least one programming language (Go, Python, Java)
Preferred Qualifications
- Experience supporting AI/ML or data-intensive platforms
- Experience of GPU cluster management
- Knowledge of SLO/SLA frameworks
- Experience in fast-growing or global products
- Exposure to multi-region systems
- Strong written and verbal communication
What we offer
- Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud’s long-term success.
- High-Impact Environment Work in a fast-moving, product-driven environment where your ideas directly shape the future of AI productivity.
- Comprehensive Health & Retirement Benefits Top-tier medical, dental, and vision insurance for employees and dependents, supported by a generous employer subsidy, plus a 401(k) retirement plan with company matching for full-time employees.
- Time Off & Workplace Benefits Unlimited PTO, plus 13 paid holidays, 12 weeks of fully paid parental leave for all parents, a hybrid work model with a minimum of three in-office days per week, and access to high-quality office snacks, drinks, and equipment.
- Cutting-Edge AI Tools for Productivity Access to best-in-class AI tools, including Cursor, GPT models, Gemini, Claude, and other frontier AI systems to maximize engineering and execution efficiency.
- Best-in-Class Equipment Choice of top-spec laptops, high-performance workstation setups, and cutting-edge Plaud devices for all new hires.
- Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.
Why work at Plaud
- Mission-Driven: The company's philosophy ("Amplify Human Intelligence") is central to its culture, and employees are likely working on a product that directly impacts how millions of professionals work.
- Growth Stage: Rapidly scaling from 2M to a target of 50M users, offering significant career growth opportunities.
- Global & Remote-Friendly: Offices in San Francisco, Singapore, Tokyo, Shenzhen, Seattle, and Beijing – suggests a distributed, cross-cultural work environment.
- Cutting-Edge Tech: Working on the frontier of AI (LLMs, speech recognition, hardware-software integration) with a "Pursue SOTA" (State of the Art) value.
- Values-Driven Culture: Listed values include "Human First," "Act from first principles," "Dare to change," "Use AI to its fullest," and "Let others thrive."
- Perks: One-year warranty on hardware, lifetime customer support, and a focus on data security (ISO/SOC/HIPAA compliance) indicates a mature engineering and operations culture.