Feeny
Kyivstar

Support Engineer at Kyivstar (All)

Kyivstar· All·

Role details

Work type
Remote
Employment
Full-Time

Job description

We are looking for a Support Engineer to keep Kyivstar's Big Data platform and data products running reliably every day. You will own the full incident lifecycle - from the first alert and triage to root-cause analysis, permanent fix and prevention - across our data pipelines, cloud and on-premises environments.

Requirements:

  • 0,5+ years of experience as a Support Engineer.
  • Basic knowledge of Linux
  • Experience with git
  • Experience with sh/bash
  • Experience with diagnostic tools (curl, telnet, dig, etc.)
  • Experience with monitoring and alerting systems like Prometheus, Grafana or others;

Will be a plus:

  • Experience using configuration management software (Ansible, Terraform)
  • Experience working with scripting languages experience (Python preferred).
  • Experience with  Docker, Kubernetes,
  • Experience with CI/CD tools like Gitlab CI  or others.
  • Experience with ELK stack
  • Infrastructure as a code, GitOps principles understanding
  • Experience working with Cloud (AWS preferred)
  • Experience with relational databases such as PostgeSQL, or others.

Responsibility:

  • Incident management
  • Maintaining environments and applications (AWS, on-prem servers, K8s clusters, etc.)
  • Support development and BA teams
  • Configuring and maintaining monitoring systems
  • Opportunity to growth as devops

Why work at Kyivstar

  • Culture: Rated 4.5/5 on employer review platforms; emphasizes Diversity, Equity & Inclusion (DE&I); supports veteran and military families through "4.5.0. Home at Last" program.
  • Work Format: Hybrid (since 2021) with ~80% working primarily from home; ability to work abroad for safety; all offices equipped with shelters and working spaces.
  • Employee Benefits: Flexible schedule, social benefits, mental and emotional support programs, career development opportunities.
  • Team: Over 4,000 employees; average tenure of 7.5 years; over 70 open positions at any time.
  • Commitment to Ukraine: Strong mission focus on protecting the country and helping people; one of the top 20 national taxpayers.

Application questions