
User Growth Manager (Singapore) at NetEase Games (Singapore)
NetEase Games· Singapore·
Job description
What You Will Do
- Identify user needs and growth opportunities through user feedback, behavioral data, market trends, and major game launches.
- Develop user growth strategies across acquisition, engagement, retention, referral, and monetization.
- Explore and execute growth campaigns, promotional mechanics, referral programs, and user incentives.
- Grow global user communities, monitor user sentiment, and turn feedback into product and operational improvements.
- Lead partnerships with game publishers, platforms, creators, and other industry partners, including co-marketing, player benefits, game launch campaigns, and product integrations.
- Collaborate with Product, Engineering, Marketing, Business Development, and Community teams to deliver, evaluate, and optimize growth initiatives.
Job Requirements
- 3+ years of experience in product operations, growth operations, game operations, or a related field.
- Strong user insight and market awareness, with hands-on experience in growth strategies, campaigns, user incentives, or community operations.
- Strong ownership and execution skills, with the ability to independently drive projects from idea to delivery.
- Solid analytical, communication, project management, and cross-functional collaboration skills.
- Professional working proficiency in Mandarin Chinese and English.
- Results-oriented, adaptable, and passionate about mobile games and the global gaming industry.
Why work at NetEase Games
- Culture: Emphasizes "integrity, collaboration, and responsibility" with a creative environment for game makers.
- Work Policy: Hybrid/remote options available for many roles (e.g., Community Manager in UK – Remote; Senior Gameplay Engineer in Canada – Remote).
- Global Opportunities: Offices in Guangzhou, Shanghai, Tokyo, Seoul, Singapore, London, Montreal, Vancouver, Pasadena – offering relocation and cross-cultural collaboration.
- Perks & Engineering Culture: Competitive compensation (Senior Game Designer ~$156k USD/yr, SRE ~$153k USD/yr), involvement with major IP, and access to cutting-edge game tech.
- Employer Rating: 3.4/5 on LinkedIn (544 reviews) – work-life balance rated 3.0, compensation 3.6, culture 3.0, career 3.4.