UX Designer - Developer Experience (DevEx) at Xendit (Jakarta, Indonesia)
Xendit· Jakarta, Indonesia·
Job description
Xendit is an enterprise payments platform powering complex financial operations across Southeast Asia and global markets. We provide a unified API layer combining payment processing, global payouts, localized FX, identity compliance, and fraud protection. As a trusted financial partner backed by top-tier global investors, Xendit processes high-throughput transaction flows for leading global platforms including Meta, Traveloka, ByteDance, Wise, and Grab, building resilient payment infrastructure to drive regional commerce forward.
Why this role exists
Designing for developers is a distinct craft. The interface is often the dashboard, the API reference, the sandbox, the error states, and the logs, information-dense surfaces for a technical audience with little patience for friction. This role makes the developer's experience clear, fast, and trustworthy across those surfaces.
What you'll own
- Product design for the developer dashboard and integration surfaces.
- Information design for docs and API reference, in partnership with Engineering and content.
- Error states, empty states, sandbox and testing flows, the moments where developers get stuck.
- Discovery with developers, and close collaboration with the DevEx PM and Engineering.
How you will work
You report to the Product Design & UX Director for Customer Lifecycle and are embedded with the Developer Experience PM and Engineering as the design owner for developer-facing surfaces. You adopt and extend the domain design system rather than owning it, partnering with the senior design-system lead on shared patterns, so your time is weighted toward product work from the start. The domain works from validated findings rather than assumptions and values direct, candid critique.
What we're looking for
- Product-design craft with evidence of designing for technical, developer, or data-dense products. A portfolio is a must.
- Comfort with information-dense UI, dashboards, tables, complex states.
- The ability to partner closely with engineers. You work well alongside technical teams.
A strong plus: having designed docs, API reference, or developer tools; technical literacy; fintech experience.
Why work at Xendit
- Culture & Values: The company's culture is built around five core values: "Be Trustworthy," "Customers First," "Be Golden" (treat others as you wish to be treated), "Honey Badger" (tenacity and intelligence to outmaneuver larger competitors), and "Grow" (continuous learning).
- Diverse & Inclusive: Over 600 employees from more than 10 countries, with a 43% female workforce.
- Unique Hiring Process: Uses a "trial day" (1-5 days) as a key part of the recruitment process, allowing candidates to demonstrate their skills in a real-world context before an offer is made.
- Impact: Employees work on building digital infrastructure that hasn’t existed before, helping power the digital transformation of dynamic markets.
- Work Policy: Not explicitly stated, but the company has offices across Southeast Asia (Indonesia, Singapore, Malaysia, Philippines, Thailand, Vietnam) and the USA, suggesting a hybrid/regional in-office model.