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3PL 与物流运营协调员 / 3PL & Logistics Operations Coordinator at Kirin (Shenzhen, China)

Kirin· Shenzhen, China·

Role details

Work type
Onsite
Employment
Full-Time

Job description

Italic 正在深圳招聘一名 3PL 与物流运营协调员，重点负责第三方仓库、承运商和跨境物流伙伴的日常绩效、账单、异常和改善项目。

工作职责

  • 管理 3PL 日常沟通、入库、出库、退货和库存调整。
  • 跟踪准时发货、准确率、收货周期、丢损率和异常关闭时间。
  • 审核仓储、操作和运输账单，发现重复收费或费率偏差。
  • 处理旺季容量、承运商延误、海关、丢件和库存差异。
  • 维护 SLA 记分卡、问题日志、会议节奏和改善计划。

任职要求

  • 常驻深圳，2 年以上 3PL、仓储、跨境物流或履约运营经验。
  • 能用 Excel/Sheets 对账、分析费用和建立运营看板。
  • 沟通直接、跟进强，能推动外部伙伴按时关闭问题。
  • 有英语邮件和会议能力。

English

Italic is hiring a 3PL & Logistics Operations Coordinator in Shenzhen to manage daily performance, billing, exceptions, and improvement work across third-party warehouses and carriers.

Responsibilities

  • Coordinate inbound, outbound, returns, and inventory adjustments with 3PL partners.
  • Track on-time shipment, accuracy, receiving cycle time, loss and damage, and exception closure.
  • Audit warehousing, handling, and freight invoices for duplicates and rate discrepancies.
  • Manage peak capacity, carrier delays, customs issues, lost parcels, and inventory variances.
  • Maintain SLA scorecards, issue logs, operating reviews, and corrective-action plans.

Requirements

  • Based in Shenzhen with 2+ years in 3PL, warehousing, cross-border logistics, or fulfillment operations.
  • Strong Excel/Sheets skills for reconciliation, cost analysis, and dashboards.
  • Clear English communication and persistent external-partner follow-through.

Why work at Kirin

  • Culture highlights: Fast-paced startup environment with cross-functional collaboration; roles span AI, hardware, finance, and operations
  • Remote/hybrid/office policy: Mix of remote, hybrid, and in-office options depending on role (e.g., Logistics Coordinator is remote, Software Engineering Intern is in-office or remote, Quantitative Research Intern is hybrid)
  • Notable perks or engineering culture: Opportunity to work on cutting-edge AI agents and devices; exposure to both software and hardware development; international operations (NYC + Shenzhen)
  • Growth trajectory: Early-stage company (founded 2025) with aggressive hiring, offering significant upside for early employees

Application questions