Operations Engineer, Fleet Health & Delivery at Mistral (Palo Alto, CA)
Mistral· Palo Alto, CA·
Role details
Mistral at a glance
A French AI lab building open and frontier-grade large language models, with the full developer and enterprise stack around them.
Mistral is a French AI lab that builds open and frontier-grade large language models and sells the full stack around them: developer tooling, an agent studio, consumer and enterprise apps like Le Chat and Vibe, custom model training, and its own GPU compute. Its edge is deployment control, with open weights, EU hosting, and self-hosting for regulated and sovereign buyers.
$3B+ raised · latest: Series C · 1.7B euros · Sept 2025 · backed by ASML, Nvidia, Andreessen Horowitz, DST Global
Job description
About Mistral
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The Role
At Mistral, you’ll build and support the infrastructure behind sovereign AI. As an Operations Engineer, you’ll work at the intersection of frontier models, products, and compute, ensuring our large-scale Linux environments, cloud systems, and AI workloads run reliably. This role is about more than just systems, it’s about enabling customers to leverage Mistral’s sovereign AI solutions with confidence, while helping us evolve toward modern, cloud-native technologies.
What You Will Do
- Own and operate the infrastructure powering Mistral’s sovereign AI, including Linux environments, cloud systems, and AI workloads.
- Troubleshoot and resolve incidents to ensure high availability, performance, and security for our models, products, and compute platforms.
- Collaborate with research, product, and infrastructure teams to align systems with AI and customer needs.
- Provide technical support to customers and internal teams, diagnosing issues, guiding solutions, and ensuring smooth operations.
- Explore and contribute to modern cloud-native technologies, including Kubernetes and GPU orchestration, as we evolve our sovereign AI platform.
What We're Looking For
- Strong Linux system administration experience at scale.
- Proficiency in Slurm and/or Kubernetes to manage workloads effectively.
- Familiarity with distributed storage, high performance networking, cloud security, or GPU/AI/ML workloads is a plus.
- Customer-focused mindset: Ability to diagnose, explain, and resolve technical issues for users leveraging Mistral’s AI solutions.
- Pragmatic, collaborative, and hands-on - you thrive at the intersection of AI, infrastructure, and customer success, and are eager to drive modernisation in a fast-evolving landscape.
What We Offer
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page.
Privacy Policy Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy.
Why work at Mistral
- Culture: Flat structure, high ownership, low ego, and a "builders, not order takers" mentality. The company values audacity, speed, rigor, and customer centricity.
- Remote/Hybrid/Office: Based in Paris (15 rue des Halles); relocation support and visa sponsorship offered. Specific remote/hybrid policy not detailed, but global team suggests flexibility.
- Notable perks and benefits (from careers page):
- 20 weeks paid parental leave for all birthing parents.
- 100% employer-sponsored medical, dental, and vision coverage for employees and dependents.
- 6% 401k match (US) / 5% pension contribution (UK).
- Childcare support (reserved daycare seats or financial assistance).
- Meal allowances and transportation support.
- Fitness and wellness subsidies.
- Relocation and settling-in services.
- Financial and career planning support.
- Team composition: 900+ employees from 30+ nationalities; 50% female leaders.
- Interview process: For science, product, and engineering roles: intro conversation → 2-5 technical exercises → 1-3 interviews (hiring manager + teammates) → values conversation → reference checks.