
Applied AI Engineer at Bjak (Singapore)
Bjak · Singapore·
Role details
Bjak at a glance
Southeast Asia's largest online insurance comparison platform, letting users compare, buy and renew insurance and roadtax from 16 insurers in one place.
Bjak is a BNM-licensed online marketplace where Malaysians compare quotes from 16 insurers and takaful operators, then buy and renew car, motorcycle, travel, life, medical and home insurance online. It bundles roadtax renewal, roadside assistance, car repair booking and AI tools around the core comparison engine.
Summary
Build and ship end-to-end AI features, turning model capabilities into real product behavior. The role involves designing prompts, tools, and agent workflows while ensuring reliability in production. Candidates will debug issues across the full stack and optimize for latency and cost.
Job description
About ActAI
There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting. Our product focuses on achieving high reliability for long-running workflows, persistent context, and real-world task completion. We believe products will greatly reduce hallucinations. Our objective is to organise anyone's life, allowing us all to spend time on valuable and meaningful things.
Role
As an Applied AI Engineer, you will turn model capabilities into real product behavior. You will own problems end-to-end, from shaping model behavior, to building the systems around it, to ensuring it performs reliably in production. This role sits at the intersection of machine learning, systems, and product, focusing on making AI actually work for users, not just in demos, but in real-world usage.
Focus
- Build and ship AI features end-to-end (model → system → user experience)
- Design and iterate on prompts, tools, memory, and agent workflows
- Turn raw model outputs into structured, reliable, and predictable behaviors
- Debug issues across the full stack (model, orchestration, infra, UX)
- Optimize for latency, cost, and production reliability
- Develop lightweight evaluation frameworks to measure real-world performance
- Work closely with product and engineering to translate ambiguous problems into working systems
Tech Stack
- Python
- PyTorch / JAX
- LLMs (OpenAI-style APIs, LLaMA, Qwen, etc.)
- Inference / serving (e.g. vLLM)
- Vector DB
Ideal Experience
- Strong foundation in machine learning and modern neural network architectures.
- Hands-on experience with training, fine-tuning, or deploying ML models
- Ability to write clean, production-quality code
- Comfort working across abstraction layers (model → infra → product)
- Strong problem-solving skills in ambiguous, fast-moving environments
- Bias toward shipping, iteration, and continuous improvement
Outcomes
- ML models in production meet expected accuracy, latency, and reliability targets.
- Production issues are identified quickly, debugged effectively, and root causes addressed.
- Data pipelines, training loops, and inference systems are robust, reproducible, and maintainable.
- Collaborates effectively with engineers, product, and research teams to deliver reliable ML-powered features.
- Iterations on models and systems are driven by real-world signals and measurable improvements.
How We Work
The best products today in the world were built by small, world class teams. We make decisions collectively, move at rapid speed, striking a balance between shipping high quality work and learning. Joining our team requires the ability to bring structure, exercise judgment, and execute independently. Our goal is to put in hands of our users a truly magical AI product.
Interview process If there appears to be a fit, we'll reach to schedule 3, but no more than 4 interviews. Applications are evaluated by our technical team members. Interviews will be conducted via virtual meetings and/or onsite. We value transparency and efficiency, so expect a prompt decision. If you've demonstrated the exceptional skills and mindset we're looking for, we'll extend an offer to join us. This isn't just a job offer; it's an invitation to be part of a team that's bringing AI to have practical benefits to billions globally.
Why work at Bjak
- Culture: “Results first” – outcomes over effort; direct feedback; flat organization with minimal bureaucracy; high ownership and speed.
- Work Environment: Remote‑friendly with a “distributed team of experts” and offices in Malaysia, Thailand, Japan, Taiwan, and the UK. Recruiting globally.
- Engineering Focus: Lean, autonomous teams that prioritise product excellence and swift delivery.
- Career Growth: Rapidly scaling company with 356 open roles (including Lead, Founder’s Office, iOS Engineer, DevOps, ML Engineer) – opportunities for impact and advancement.
- Note on Employer Rating: Current Glassdoor-style rating is 2.3/5 (198 reviews) – potential concerns around work‑life balance and compensation. Candidates should verify recent employee sentiment during interviews.