Associate Theft Investigator at Panoptyc (Philippines)
Panoptyc· Philippines·
Role details
Work type
Remote
Employment
Full-Time
Job description
ABOUT PANOPTYC
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
ABOUT THE ROLE
We're seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses.
RESPONSIBILITIES
- Conduct thorough analysis of surveillance footage to identify and document theft incidents
- Classify and interpret events in video feeds according to established guidelines
- Process theft reports and maintain accurate documentation
- Collaborate with team members through internal communication channels
- Provide customer support and manage operational tasks as needed
- Update and maintain theft tracking systems
REQUIREMENTS
- Strong attention to detail and analytical skills
- Ability to maintain focus while reviewing video content
- Excellent written communication skills
DEVICE AND INTERNET REQUIREMENTS
- Windows:
- OS: Windows 10 or 11
- Processor: Intel i5, i7, or higher / AMD Ryzen 5, 7, or higher
- RAM: 16gb or higher
- Storage/Memory: 256gb or higher
- Apple Mac
- OS: Ventura (version 13 or higher) / Sonoma (version 14 or higher) / Sequoia (version 15 or higher) / Tahoe (version 26 or higher)
- Processor: Intel i5 or i7 / Apple M1 chip or higher
- RAM: 16gb or higher
- Storage: 256gb or higher
- Internet Connection
- 50mbps or higher
COMPENSATION
- Performance-based pay: averages $60/week once ramped up (starting around $32/week), with top performers earning up to $80/week.
MUST BE ABLE TO
- Attend the 2-day self-paced training program
- Successfully complete the 2-week nesting period
- Commit to working a minimum of 20 hours/week
WHY JOIN US?
- Flexible working hours
- Full remote setup (WFH)
Why work at Panoptyc
- Mission-Driven Impact: Employees work on technology that directly reduces retail theft and helps businesses recover millions in losses.
- Culture of Ownership: The team values urgency, accountability, and practical, scalable solutions — described as "moving quickly and taking ownership."
- Remote-Friendly: While the HQ is in Birmingham, Michigan, the company supports remote work across the United States, with some roles listed as fully remote (e.g., Lead Embedded Systems Engineer, Business Development Representative).
- Growth Trajectory: With 20,000+ locations protected and a target of 1 million, the company is in a high-growth phase, offering career acceleration opportunities.
- Real-World AI Application: Engineers and product people get to work on cutting-edge computer vision and machine learning challenges with a clear, measurable impact on the physical world.