Business Analyst (Growth) at Salmon Group (Metro Manila)
Salmon Group· Metro Manila·
Role details
Salmon Group at a glance
A Philippine consumer fintech and licensed neobank offering AI-scored credit, cards, and deposits to underbanked Filipinos.
Salmon is a consumer financial technology company in the Philippines that provides credit lines, installment and cash loans, prepaid cards, and bank deposits to underbanked consumers, using AI credit scoring and a licensed rural bank it acquired.
~$310M ($160M equity + $150M bonds) raised · latest: $100M (April 2026): $60M equity + $40M debt · backed by International Finance Corporation (IFC, World Bank Group), ADQ (Abu Dhabi sovereign wealth fund), Lunate, Antler VC
Job description
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines.
7M+ app downloads. 2M+ monthly active users. 7000+ partner stores. US$350M+ raised from top-tier investors.
Here, you get real ownership from day one, high standards, and direct communication. You'll work alongside a team that combines deep local knowledge and experience scaling regulated financial companies from scratch.
If you want to solve complex problems at scale and directly impact how millions of people access and manage money, come build with us.
Southeast Asia's fintech moment starts here.
About the role
We are looking for a Senior Business Analyst to join Salmon’s Growth team and help develop CRM processes across several business areas, acting as a bridge between business stakeholders and development teams.
What you'll own
- Gather, analyze, and structure business requirements.
- Manage the backlog: decompose tasks, write user stories, and define acceptance criteria.
- Document and model business processes in CRM and identify gaps between business logic and current system implementation.
- Define requirements for CRM improvements and system integrations.
- Maintain up-to-date documentation for processes, business rules, and system logic.
- Collaborate with business stakeholders, CRM developers, and cross-functional teams.
What makes you a strong fit
- Willingness to relocate to Manila, Philippines (relocation is required for this role).
- 5+ years of experience as a Business Analyst.
- Experience in fintech / banking.
- Strong experience with CRM systems, including development, implementation, or process design.
- Strong knowledge of BPMN and hands-on experience in business process modeling.
- Experience gathering and formalizing requirements, writing user stories, and defining acceptance criteria.
- Understanding of system integration principles, hands-on experience with APIs, and understanding of event-driven architecture / Kafka.
- Strong communication skills, including experience working with multiple stakeholders and senior colleagues, presenting solutions, and clearly articulating and defending your point of view.
- English at B2 level or higher.
Nice to have
- Experience with Creatio.
- Experience with telephony, voice bots, or other voice technologies.
Why work at Salmon Group
- Culture: Emphasizes “dependability,” innovation, and a human touch. Employees describe an agile, open environment where Day One employees shape the company.
- Work model: Mostly office-based at the Taguig City headquarters (Four/NEO Building, Bonifacio Global City). Some field roles (collections, housekeeping) are site-specific.
- Notable perks: Competitive salaries (e.g., PHP 30k-40k/month for junior roles; PHP 15k-25k for field roles). Popular roles include Credit Investigator (PHP 28k/month) and Collection Agent (PHP 16k/month).
- Engineering culture: Strong focus on AI, data analytics, and technology innovation; the CTO and SVP of AI and Data are part of senior management.