Case Manager - Portuguese Speaking at Finch Legal (Remote)
Role details
Job description
ABOUT FINCH
We believe every American household deserves access to counsel in life’s biggest moments. At Finch, we’re building the infrastructure to make justice radically more accessible. Our modern approach to consumer law automates the admin work and puts clients first, starting with personal injury.
In just over a year, we've grown 10x, raised a $20M Series A, and become the pre-litigation partner of choice for top personal injury firms across the country. We believe the best outcomes happen when expert operators and purpose-built AI work together – which is why we handle every step of pre-lit, from intake and claim opening to medical records, lien management, and demands, with humans leading every case.
We’re backed by Sequoia, Redpoint, and the founders & CEOs of generational companies like DoorDash, Ironclad, and Digits. We’re rebuilding how the law serves everyday Americans from first principles, and we’re hiring exceptional operators to help us scale it nationwide.
THIS ROLE
Case Managers ensure cases move forward quickly and comprehensively. You’ll focus on the operational heart of pre-litigation—opening claims, managing medical record requests, securing police reports, and resolving lien issues—so attorneys can work with complete, timely information.
WHAT YOU'LL DO
- Open insurance claims and manage communication with carriers
- Request, track, and follow up on medical records and police reports
- Monitor lien and subrogation issues, ensuring timely resolution
- Partner with lead paralegals to prepare cases for demand drafting
- Identify and fix operational bottleneck.
YOUR TEAM: LEGAL OPERATIONS
Legal Operations is responsible for delivering exceptional outcomes for our law firm partners and their injured clients with precision, speed & care. At Finch, we’re building a team of the top 1% of legal operators with experience from law firms across America, and enabling them with next-generation technology to serve more clients, with more humanity.
YOU MIGHT BE A FIT IF YOU:
- Have 2+ years in personal injury (PI) law, legal operations, case management, or claims handling
- Are process-driven and detail-oriented
- Communicate effectively with both clients and attorneys
- Thrive in fast-paced, high-volume environments
- Are bilingual in Portuguese/English (required)
COMPENSATION
$60,000 – $85,000 annual salary + equity
ADDITIONAL BENEFITS INCLUDE
- 100% coverage for health, dental, and vision
- 401(k) retirement plan
- In-office snacks, drinks, and daily team lunch and dinners
- Flexible PTO (we trust you to take the time you need)
AT FINCH LEGAL, WE BELIEVE IN PRACTICING WHAT WE ADVOCATE.
As a company dedicated to upholding justice and protecting people in the workplace, we are equally committed to fostering a safe, inclusive, and equitable environment within our own walls. We welcome and support individuals from all backgrounds and lived experiences — regardless of race, ethnicity, gender identity, sexual orientation, religion, disability, or veteran status.
We recognize that diversity strengthens our team, enriches our perspectives, and empowers us to better serve our clients and communities. At Finch Legal, inclusion isn’t just a value — it’s a practice.
Why work at Finch Legal
- High-Impact Role: Engineers and operators work on a platform that directly increases access to justice for personal injury victims by making firms more efficient.
- Rapid Growth Stage: Join a company that grew 718% in headcount in one year, offering immense opportunities for ownership, career growth, and impact.
- Strong Engineering Culture: The team includes talent from Google, Stanford, and other top tech companies. The tech stack is modern (Python/Django, React, AWS, OpenAI).
- In-Person Collaboration: Engineering roles are based in Manhattan, NYC, with a four-day in-office requirement (M-Th) designed for cross-functional collaboration and speed.
- Founding Engineer Experience: Actively hiring "founding engineers" who will own major features from design to deployment, offering a rare chance to build the core platform of a fast-growing startup.
- Competitive Compensation: Base salary of $150,000–$220,000 for engineers, well-above-market equity packages, and 100% coverage of medical, dental, and vision premiums.
- Perks: Flexible PTO, in-office snacks and drinks, and a $100/month tooling stipend.
- Diverse Team: Founders and key executives come from top-tier legal and tech backgrounds, creating a culture that values both operational excellence and technical innovation.