Computer Technician III (Ft.Bliss) at Caelum Research Corporation (Fort Bliss, TX)
Caelum Research Corporation· Fort Bliss, TX·
Role details
Job description
Job description:
Overview
Join our dynamic IT support team as a Computer Technician III, where your expertise will be vital in maintaining and troubleshooting complex computer systems and networks. This role offers an exciting opportunity to work in a fast-paced environment, providing top-tier technical support to ensure seamless operations across diverse IT infrastructure. You'll be instrumental in managing hardware, software, and network components, delivering exceptional customer service, and supporting mission-critical systems. If you thrive on problem-solving, have a passion for technology, and excel in a collaborative setting, this position is your next career move!
Position Description
- Required technical knowledge of installing, configuring, repairing, and maintaining software, hardware, configurations, and peripherals; isolating equipment/system/software malfunctions and restoring failed equipment to good working order; conducting operational checks and replacing defective parts and assemblies
- Required basic knowledge of networking concepts such as cable making/repair, IP address schema, and LAN implementation and configuration
- Some experience in with video teleconferencing systems
- Performing Tier I and Tier 2 deskside incident resolution of workstations, printers and peripheral devices
- Add new printers/remove unused printers to/from printer server.
- Monitoring and responding to hardware and software problems utilizing a variety of hardware including printers and software testing tools and techniques
- Under direct supervision, assisting with network hardware, servers and software installation, troubleshooting and support
Qualifications
- Security Clearance (Required): Secret
- Certifications (Required): Computing Environment, Security+ (or equivalent DOD Directive 8140.01 IAT II) or A+/Network+ (or equivalent DOD Directive 8140.01 IAT I) Education and Experience
- HS/GED + 7 years' experience
- Associates + 5 years' experience
- Bachelor's + 3 years' experience
- Masters + 1 year experience
- Relevant education must be in an IT discipline related to the assigned program area (e.g., Network Engineering, Network Management, Computer Science, Information Systems, Computer or Software Engineering, Management Information Systems, Computer Forensics/Security, etc. Job Type: Full-time Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Work Location: In person
Why work at Caelum Research Corporation
- Work environment: Hybrid workspace — employees engage in a combination of remote and on-site work, with client sites across the continental U.S. and overseas.
- Company culture: Emphasis on integrity, teamwork, innovation, and quality. A woman-owned business that fosters opportunities for professional growth with supportive management and continuous process improvement.
- Stability: Over 37 years in business with consistent federal contracts; offers a stable, mission-focused work environment.
- Diverse project exposure: Opportunity to work with multiple federal agencies (DoD, NASA) and on a wide range of technologies from legacy systems to modern cloud and AI/ML solutions.
- Employee base: 239 total employees across 11 states, indicating a distributed workforce with on-site, hybrid, and remote options.