Court Support Lead at ABC Legal Services (Montana North Dakota Kansas Oklahoma Iowa Arkansas Michigan Wisconsin Indiana Kentucky North Carolina South Carolina Virginia Louisiana Mississippi Alabama, FL)
ABC Legal Services· Montana North Dakota Kansas Oklahoma Iowa Arkansas Michigan Wisconsin Indiana Kentucky North Carolina South Carolina Virginia Louisiana Mississippi Alabama, FL·
Role details
Job description
Please note - Only internal applicants (current ABC Legal employees) will be considered for this vacancy.
About ABC Legal Services:
ABC Legal Services is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Job Overview:
The Lead role at ABC Legal serves as the entry-level management position, guiding individuals, small team, or project involving direct reports. Leads are responsible for ensuring their team members understand and meet their own objectives. This role requires the ability to manage day-to-day operations, manage employee timecards/scheduling, provide feedback, train employees, conduct and deliver employee reviews and serve as a point of contact between staff and higher management. Leads may also participate in hiring decisions for their team and recommend disciplinary actions when necessary.
Key Responsibilities:
- Lead, coach, and mentor direct reports.
- Monitor and optimize workflows to enhance operational efficiency.
- Collaborate with other departments to ensure seamless execution of Court Support processes.
- Develop and implement training programs to improve team performance.
- Drive process improvements and suggest new solutions to improve performance metrics.
Qualifications:
- Proven experience in a leadership role or leadership skills with logistics.
- Strong problem-solving, organizational, and communication skills.
- Ability to lead and motivate teams in a fast-paced environment.
- Advanced knowledge of Skye, particularly related to Sheriffs/Partners is a plus.
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Pay: $40,000 to $54,000 depending on location. Full-time Monday-Friday
Why work at ABC Legal Services
- Remote‑first culture: Work from anywhere in the U.S. and its territories; company provides tools and resources for remote success.
- Culture of innovation: Encourages curiosity, initiative, and continuous learning; employees have autonomy and trust to make an impact.
- Collaborative environment: Supportive teams, open communication, regular check‑ins, and mentorship opportunities.
- Great benefits: Medical, dental, vision insurance with affordable family plans; retirement plan with company matching; paid holidays and accrued PTO.
- Community involvement: Paid time off for volunteering, blood donation, voting, jury duty, and civic activities.
- Growth opportunities: Clear paths for advancement, recognition, and career development in a company that is expanding rapidly.
- Employee rating: 3.0/5.0 on Glassdoor (419 reviews); work‑life balance scores higher (3.4) than compensation (2.9) and culture (2.8).