Customer Service Representative – Hotel Reservations (Remote) at Aisles & Abroad (Washington, DC)
Aisles & Abroad· Washington, DC· $45k–$75k·
Role details
Salary
$45k–$75k
Work type
Remote
Job description
Customer Service Representative – Hotel Reservations (Remote) About the Role: Assist clients with booking, updating, and managing hotel reservations while delivering exceptional customer service—all from your home office.
Key Responsibilities:
- Help clients choose and book hotel accommodations
- Provide details on amenities, pricing, and availability
- Manage reservation changes and maintain accurate records
- Communicate professionally via phone, email, and messaging
Qualifications:
- Strong communication and hospitality skills
- Professional, detail-oriented, and self-motivated
- Basic computer proficiency and reliable internet
- Customer service or hospitality experience is a plus
What We Offer:
- Flexible remote schedule
- Training and access to booking tools
- Supportive team culture
- Income-earning possibilities based on performance
- Travel discounts and perks
Why work at Aisles & Abroad
- Fully remote, flexible work environment – work from anywhere in the U.S. with reliable internet.
- Competitive pay – roles range from $45k to $75k per year (e.g., Cruise & Hotel Booking Specialist, Luxury Destination Specialist).
- Benefits – medical, dental, vision insurance, 401(k) matching, unlimited vacation, paid time off, company retreats, and home office budget (as listed on RemoteOK).
- Training & development – structured onboarding, supplier webinars, and ongoing professional development.
- Collaborative, supportive culture – described as a “collaborative and supportive team” with a warm, personalized approach.
- Diverse role types – from entry-level data entry to specialist travel coordinators, offering career paths for different skill sets.