Feeny
Syndigo

Data Capture Associate at Syndigo (Bengaluru, India)

Syndigo· Bengaluru, India·

Job description

Syndigo gets great products chosen. Every choice in commerce, whether by a shopper, a search engine, a marketplace, or an AI assistant, is made on product data, and our software makes that data complete and trusted and moves it across the industry's largest two-sided commerce network: 15,000+ brands and 3,500+ retailers. Companies like AutoZone, Colgate-Palmolive, Dole International, Unilever, and Walgreens trust Syndigo to get their products chosen. Learn more at www.syndigo.com.

**This position requires candidates to be located in Bangalore only**

We are looking for a detail‑focused Data Capture Associate to help create and maintain accurate product information. In this role, you will review product images and packaging to enter and verify data following Syndigo’s guidelines. You’ll work with a variety of products and data types while meeting daily quality and productivity goals. This is a great opportunity for someone who enjoys working with details, learning new product information, and contributing to a team that values accuracy and efficiency.

This role requires working hours of 5:00 PM to 2:00 AM IST.

HOW WE’LL BE WINNING TOGETHER DAY TO DAY

  • Reviews product images and identifies information required for accurate data capture.
  • Selects the appropriate attributes to be completed for the product and ensures that the information matches the packaging while meeting formatting standards.
  • Enters all necessary data for required attributes. Ensures data quality expectations are met within product records by proofreading work and following Syndigo Data Capture guidelines.
  • Achieves 95% accuracy rate or higher.
  • Works on achieving the team goal of 100% accuracy on nutrition and ingredient information.
  • Meets minimum daily production task goals while working towards improving quality and speed.
  • Fluency is indicated by a daily average of 45+ products
  • Completes all assigned tasks in a timely manner.
  • Assists the team to meet 99% on-time goal.
  • Regularly pivots between tasks and services – minimum requirement of fluency for one Core service area within 12 months.
  • Fluency = the ability to capture data and QA data for all necessary product types in service.
  • Areas of service include, but are not limited to:
  • Intake Coding
  • Profiling
  • Custom Coding
  • Multi-Language Coding
  • Audits posted product data for consistency and accuracy as requested.
  • Comply with all team operational process requirements to ensure efficient communication and completion of workload.
  • Works to maintain a minimum typing speed of 50+ words per minute in English.
  • Works to become familiar with various product types and brands to ensure proper product processing.

WE SHOULD TALK IF THIS SOUNDS LIKE YOU

  • Strong reading comprehension, grammar, spelling, and analytical skills
  • Good oral and written English communication skills
  • Proficiency and accuracy in the use of standard keyboard/data entry tools
  • Ability to adapt to changing technologies and requirements
  • Comfortable with ambiguity
  • Flexibility in schedule to allow for the production workflow to stay consistent.
  • Any Graduate/ Diploma.
  • Minimum typing speed of 50 WPM in English
  • Advanced proofreading skills
  • Proven high attention to detail

Diversity, Equity & Inclusion

To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.  Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!

All are welcome here and we invite you to join our team if you are ready to help us continue that growth!

GDPR/CCPA

Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.

Syndigo Job Applicant Privacy Notice

At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.

Why work at Syndigo

  • Culture & Values: Syndigo emphasizes five core values: Customer First, Always Accelerate, Disrupt the Status Quo, Unstoppable Together, and Get It Done. They use DiSC methodology to build team understanding and collaboration.
  • Work Model: Hybrid, with a "balanced hybrid rhythm" introduced in 2025. Centers of Excellence (Chicago, Cologne, Bangalore) work in-office two days a week, with Wednesdays as a shared in-office day. Some roles (e.g., location-based photographers) are remote. The company values in-person connection for collaboration.
  • Perks & Benefits: Comprehensive healthcare, mental health support, life insurance, retirement/pension plans, wellness programs, generous PTO (including parental/adoption leave, grandparent leave, bereavement leave), summer Fridays, tuition reimbursement, referral bonuses, employee recognition programs, paid volunteer time off, and company matching for charitable contributions.
  • Growth & Development: PerformancePlus approach with ongoing feedback and coaching. Leadership development programs (Leadership Blueprint, NextGen Leaders). Quarterly recognition programs.
  • Interview Process: Transparent and timely. Includes a recruiter screen, hiring manager meeting, cross-functional peer conversation, and a final leader interview. Some roles include a role-play or technical assessment. Feedback is promised within 3 business days after each round.
  • Global & Diverse Team: 1,400+ employees across 14 countries, with a strong presence in the US, India, and Germany.

Application questions