Director of Operations (Product, Engineering & Technical Solutions) at Alloy (New York, NY)

Alloy· New York, NY·6d ago

Role details

Level

Director

Job description

Will add final JD before posting publicly.

Culture highlights: Inclusive, collaborative environment with a diversity manifesto; mean gender pay gap below 10%; mandatory unconscious bias training; hiring practices that promote diversity.
Remote/hybrid/office policy: Hybrid model anchored in Union Square, NYC (flexible in-office days); pet-friendly office with wellness spaces and catered lunches.
Notable perks: Unlimited PTO, 16 weeks paid parental leave, 401(k) with 4% match (immediate vesting), stock options, $1,000 Learning & Development stipend, $250 home office stipend, free therapy via healthcare partners, ClassPass, OneMedical, Spring Health, and a $5,000 employee referral program with charitable giving component.
Engineering culture: 113 product + tech employees; emphasis on collaboration and impact; interview process includes take-home or live assessments.

One-liner: Alloy provides an end-to-end identity risk management platform that enables financial institutions and fintechs to manage fraud, credit, and compliance risk across the customer lifecycle.
Entity Type: Private (Series C)
Headquarters: New York City, NY, USA
Founded: 2015
Founders: Tommy Nicholas (CEO), Laura Spiekerman (President), Charles Hearn (CTO)

Primary industry/industries: Financial technology (Fintech), Identity risk management, Fraud prevention, Regulatory compliance
Target customers: B2B – Banks, credit unions, and fintech companies (over 800 organizations)
Mission or purpose statement: “Solve the identity risk problem for companies that offer financial products by enabling them to outpace fraud and confidently serve more people around the world.”

Alloy Platform: A unified, configurable SaaS platform that orchestrates data from over 200 sources (identity verification, fraud detection, credit bureaus, etc.) in real time. It uses AI algorithms to enrich datasets and deliver omnichannel decisions for account opening, transaction monitoring, and ongoing risk management.

Valuation/Market Cap: Not publicly disclosed (Series C, raised $100M+ in total funding)
Key Metric: Total Funding – $100M+ (Series C led by Lightspeed Venture Partners, with participation from existing investors)
Notable Investors/Partners: Lightspeed Venture Partners, Andreessen Horowitz, Canapi Ventures, and others. Over 200 pre-built integrations with data partners.
Growth Signals: Serves 800+ financial institutions and fintechs; 315 total employees (as of mid-2025); expanding product capabilities (e.g., AI-driven decisioning); hybrid work model with growing NYC HQ.

Broadest network of prebuilt integrations (200+ sources) creating a deep data orchestration layer.
End-to-end platform covering fraud, credit, and compliance – not just point solution.
AI-powered enrichment that turns diverse datasets into actionable identity decisions.
Trusted by major banks and fast-growing fintechs, giving them a strong network effect.

Current priorities: Deepening AI/ML capabilities for real-time risk decisions; expanding into new geographies (global identity coverage); enhancing the developer experience and API flexibility; maintaining regulatory compliance across jurisdictions.

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