Xero

Director of Product Design at Xero (London, United Kingdom)

Xero· London, United Kingdom·

Role details

Work type
Hybrid
Employment
Full-Time
Level
Director

Xero at a glance

Cloud accounting and financial-management software for small businesses and their advisors.

Xero is cloud-based accounting software for small businesses and the accountants and bookkeepers who serve them. It automates invoicing, bank reconciliation, bill and expense capture, reporting and cash-flow forecasting, and connects to more than 1,000 third-party apps. Its newer AI agent, JAX, automates routine tasks and answers plain-language questions about a business's finances.

Job description

The role & impact

As a Product Design Director, you will guide the design vision and strategic direction across key product initiatives within your portfolio. You will champion high standards of design practice, balancing user needs with overall business goals to ensure the delivery of intuitive, high-value product experiences. Beyond strategy, you will provide compassionate leadership to a team of product designers. By coaching, mentoring, and fostering an environment of continuous growth, you will enable design leads and practitioners to hone their skills, elevate their craft, and deliver exceptional value to our customers. The team & how they connect You will join a collaborative global design leadership network that works hand-in-hand with Product, Engineering, and Research teams. Together, the team shares a passion for solving complex customer problems, elevating design quality, and driving operational excellence across the entire design practice. Initially, the role will focus on

  • Setting the design vision and strategy in partnership with product and engineering leads
  • Leading and mentoring a multi-level team of product designers to support their career development and daily craft
  • Refining design standards, processes, and systems to ensure delivery across your portfolio
  • Establishing collaborative partnerships across Product, Technology, Research, and Accessibility to create unified customer journeys

Where and how you can work At Xero, we offer a hybrid working environment designed to foster connection, creativity, and balance. You will work flexibly from home alongside regular collaborative time in one of our modern, fully-equipped offices. Here are some of the things we are looking for

  • Experience leading, mentoring, and growing multidisciplinary teams of product designers
  • A strong track record of shaping design strategies for complex digital products or digital ecosystems
  • Proven ability to build collaborative partnerships with senior stakeholders across Product and Engineering
  • Expertise navigating the end-to-end design lifecycle, from discovering user insights through to final interface execution
  • Passion for championing accessibility, research, and design systems into everyday team practices
  • Demonstrated success in cultivating inclusive team cultures where individuals are empowered to do their best work

Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Why work at Xero

  • Culture: Values-driven, human-centric organisation with a focus on making a tangible impact on small businesses globally.
  • Flexibility: Emphasises a flexible environment and time for what matters most (remote/hybrid policy not explicitly stated but implied).
  • Perks & benefits:
    • One paid day off per year for volunteering (Community Connect programme).
    • Free access to Sumday carbon accounting app for employees.
    • Financial literacy resources and mentorship programmes.
  • Engineering & innovation: Dedicated Engineering and Data & AI teams (open roles visible on careers page). Global collaboration across 7+ countries.
  • Diversity & inclusion: Indigenous inclusion initiatives (te ao Māori in NZ, Reconciliation Action Plan in Australia), support for Indigenous communities.
  • Sustainability focus: Employees can contribute to environmental goals through company-wide initiatives.

Application questions