
Senior Marketing Manager, EMEA at Xero (Cape Town, South Africa)
Xero· Cape Town, South Africa·
Role details
Xero at a glance
Cloud accounting and financial-management software for small businesses and their advisors.
Xero is cloud-based accounting software for small businesses and the accountants and bookkeepers who serve them. It automates invoicing, bank reconciliation, bill and expense capture, reporting and cash-flow forecasting, and connects to more than 1,000 third-party apps. Its newer AI agent, JAX, automates routine tasks and answers plain-language questions about a business's finances.
Job description
The role & impact
Reporting to the Head of Marketing EMEA, you will play a pivotal role in planning and executing marketing campaigns for national Accounting and Bookkeeping Partners and Small Business customers in South Africa, Ireland, and the UAE. Working closely with sales and operations, global marketing, public relations, creative teams, and external agencies, you will deliver on the regional marketing plan. You will be a collaborative problem solver who develops and implements tactical initiatives and multi-channel campaigns to achieve brand and commercial goals. By partnering with our sales teams and clients, you will drive product awareness, support customer conversion, and deliver impactful experiences that help small businesses and their advisors thrive. The team & how they connect You will join a highly collaborative regional marketing team focused on driving growth and delivering exceptional customer journeys. We work closely with cross-functional groups across the business, including sales, product, and partnerships, to align our strategies and elevate our brand. Together, we champion the needs of our small business and accounting audiences, ensuring their voices are at the heart of our marketing initiatives. Initially, you will focus on
- Developing and optimising multi-channel regional marketing plans that incorporate digital, content, email, events, and public relations.
- Partnering with product marketing to launch new features and value propositions, taking ownership of timelines, segmentation, and messaging.
- Supporting accounting and bookkeeping partners with tailored marketing activities to drive shared metrics and commercial goals.
- Managing a dedicated marketing budget while embedding testing, measurement, and optimisation into all campaign activities.
Where and how you can work We offer a supportive working environment with hybrid options that allow you to balance home and office working. You will have access to our local office spaces to connect with colleagues during our regular boost days, ensuring you feel connected whether you are collaborating in person or working remotely. Here are some of the things we are looking for
- You will bring a deep understanding of small business or accounting and bookkeeping audiences.
- Your background will show a proven track record of delivering successful, full-funnel marketing campaigns and meeting commercial targets.
- A data-driven approach will come naturally to you, using insights to inform decisions, optimise campaigns, and measure results.
- You will possess outstanding communication, organisational, and problem-solving abilities.
- Familiarity with tools like Salesforce, marketing automation platforms, and analytics software will aid your success.
- An ability to influence and align cross-functional teams smoothly will be essential to your day-to-day work.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Why work at Xero
- Culture: Values-driven, human-centric organisation with a focus on making a tangible impact on small businesses globally.
- Flexibility: Emphasises a flexible environment and time for what matters most (remote/hybrid policy not explicitly stated but implied).
- Perks & benefits:
- One paid day off per year for volunteering (Community Connect programme).
- Free access to Sumday carbon accounting app for employees.
- Financial literacy resources and mentorship programmes.
- Engineering & innovation: Dedicated Engineering and Data & AI teams (open roles visible on careers page). Global collaboration across 7+ countries.
- Diversity & inclusion: Indigenous inclusion initiatives (te ao Māori in NZ, Reconciliation Action Plan in Australia), support for Indigenous communities.
- Sustainability focus: Employees can contribute to environmental goals through company-wide initiatives.