EA and Operations Specialist - Bay Area at Level AI (Bay Area, CA)
Level AI· Bay Area, CA·
Role details
Work type
Onsite
Employment
Full-Time
Job description
Level AI is a fast-growing, AI-first Customer Experience Intelligence platform backed by top-tier investors and founded by leaders from Amazon, Google, and Meta.
Role - We’re looking for a highly organized Operations Specialist to partner closely with senior leadership and help run the business day to day. This in-office role combines executive support, business operations, and offsite management in a fast-paced startup environment.
Responsibilities:
- Provide executive-level support to senior leadership (calendar, meetings, travel)
- Own day-to-day operational workflows that keep the company running efficiently
- Track leadership priorities, KPIs, and action items
- Support hiring operations and onboarding
- Help maintain internal documentation, policies, and operating cadences
- Plan and execute leadership and company offsites end-to-end
- Support ad-hoc strategic and operational projects as the business scales
Qualifications:
- 3+ years of experience as an Executive Assistant, Operations Specialist, or similar role in a startup or fast-paced environment
- Experience supporting senior executives in high-growth environments
- Comfort working with ambiguity and rapidly shifting priorities
- Strong organization, communication, and judgment
- Self-starter mindset with a bias toward action and ownership
- Comfortable working in-office with leadership
Why Level AI:
- High-impact, founder-facing role
- Broad ownership and visibility
- Competitive compensation and benefits
- Opportunity to grow with a category-defining AI company
Why work at Level AI
- Impact & Ownership: Employees take on big projects single-handedly and make a direct impact. The company "ships fast and owns the outcome."
- Cutting-Edge AI Work: Engineers work on state-of-the-art NLP, speech, and machine learning problems at scale (4 trillion tokens processed per year).
- Growth Culture: Described as "learning and growing…fast," with a focus on hiring exceptional talent.
- Remote/Hybrid Policy: Some roles are listed as remote (e.g., Senior Backend Engineer - AI Agents), while others are on-site (Bay Area, California, or Noida/Bangalore, India).
- Compensation & Culture: Employer rating of 3.8/5.0 (98 reviews), with work-life balance at 3.5, compensation at 3.6, and culture at 3.5.
- Open Roles: Focus on senior engineering positions (ML, NLP, Backend, SRE) and finance.