Feeny
Parallel Wireless

Engineer, Professional Services at Parallel Wireless (Bengaluru, India)

Parallel Wireless· Bengaluru, India·

Role details

Work type
Onsite
Employment
Full-Time

Job description

Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.

Required skill sets -

  • Minimum 3 to 5 years of hands-on technical support or similar experience in the Radio Access Network of the mobile phone industry.
  • Direct experience presenting and explaining detailed KPIs and metrics to Customers and internal company teams.
  • Strong interpersonal skills with the ability to cultivate a motivated and cohesive team environment.
  • Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.
  • Experience in RAN or RF Engineering a major plus.
  • Experience in any one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.
  • Experience with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.
  • Unix/Linux systems knowledge.
  • Kubernetes, AWS, server virtualization and cloud experience a plus.
  • Knowledgeable in wireless operator methods and practices.
  • Strong written and verbal communications skills.
  • Ability to understand technical issues.
  • A team player who works well with shared responsibilities.
  • Ability to adapt quickly to changing environments and manage parallel time-critical tasks.
  • Good understanding of 3GPP standards.
  • Experience with Excel or other statistical analysis tools.
  • Ability to multi-task in a fast-paced environment.

Key Job Functions

  • Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.
  • Responsible for KPI and technical reporting for the Customer Support team.
  • Collaborate with peer teams to identify their specific reporting requirements.
  • Deliver daily, weekly and monthly reports to internal teams.
  • Define and document methodologies and procedures for recurring reports.
  • Implement automations to reduce the report generation effort and to increase accuracy in the reporting results and information.
  • Assist with the presentation and explaining technical analysis, KPIs, Statistics and Root Cause Analysis to customers for their production environment and mission critical systems.
  • Understand system management on a wide range of network technologies including GSM, UMTS, LTE, 5G and proprietary systems.
  • Perform first level technical support and analysis on issues found during network monitoring.

Education requirement

  • Bachelor’s (B.E/B.Tech) or Master’s degree (M.E. or M.Tech.) in Electronics/Tele-Communication/Computer Science Engineering; or equivalent training, education and experience.

Why work at Parallel Wireless

  • Pioneering, mission-driven work: Employees have the opportunity to help "disrupt, challenge, and lead the future of telecommunications" within the global Open RAN movement, developing products from 2G to 5G and beyond.
  • Global, distributed culture: Workforce spans 17 countries, with major hubs in Israel, India, the US, and the UK — offering a genuinely international work environment and a global mobility program.
  • Flexible/remote working: The company explicitly supports flexible and remote working arrangements, plus paid time off to rest and recharge, and time off to give back to the community.
  • Career growth and development: Rapid career growth opportunities, tailored individual development plans delivered regionally, and a "Servant Leadership" philosophy where leadership is vested in employee success.
  • Recognition and rewards: Spot Awards for celebrating wins; competitive total rewards package with long-term wealth creation opportunities described as "unmatched in the industry."
  • Engineering culture: Heavily technical organization (~55% of employees in technical roles), with challenging assignments, collaborative teamwork, and an emphasis on innovation, openness, andamos customer success.
  • ⚠️ Glassdoor/LinkedIn review caution: Employer rating is 3.5/5.0 based on 240 reviews, with Work-Life Balance 3.2, Compensation 3.3, Culture 3.2, and Career Development 3.0 — candidate should evaluate these areas carefully during interviews.
  • Open roles (sample): Director of Solution Sales Engineering (Pacific), Principal Systems Engineer (RF Communications & Sensing), Account Manager OpenRAN (Africa), Junior Engineer RT 5G Stack, Sr. Engineer RT 5G Stack, 5G/LTE Network Engineer I, Sales Director / Customer Executive (Southeast Asia, Pacific) — see the Lever careers page for the full list.

Application questions