VIXXO

Equipment Technician | Bronx, NY at VIXXO (Field - Based)

VIXXO· Field - Based·

Role details

Work type
Remote

Job description

" $1500 SIGNING BONUS "

"Quarterly Bonus"

" Company Vehicle "

Vixxo is seeking a full-time Equipment Technician to manage a territory covering the Bronx, NY, and surrounding areas. Compensation ranges from $30 per hour to $35 per hour, depending on experience.

THE ROLE

As an  Equipment Technician, you will work independently to provide reactive and preventative maintenance services throughout an assigned territory – see for yourself how one of our technicians describes a day in the life by clicking here!

WHO WILL LOVE THIS JOB

  • A creative problem solver: you are energized by roadblocks and have a knack for troubleshooting problems in stride and solving them in a calm, cool, and collected manner.
  • A clear communicator: you are customer-focused and able to explain technical concepts clearly and effectively to non-technical individuals
  • A constant learner: you are not afraid to ask questions and are constantly striving to refine your technical expertise

TOP 4 RESPONSIBILITIES

  • Service and repair commercial oven equipment in a restaurant enviroment.
  • Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
  • Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
  • Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork

QUALIFICATIONS

  • Preferred commercial oven equipment maintenance experience within Resteraunts or conveniance stores .
  • At least 2 years of experience in a customer-facing or customer-service role
  • Must like coffee: Tasting is the final step in all repairs
  • Smartphone proficient in inventory, managing scheduling, and other tasks
  • Must possess a valid driver’s license with a clean driving record
  • Must be able to lift 50 lbs. without assistance

WHAT VIXXO HAS TO OFFER YOU:

  • $1500 signing bonus
  • Competitive base pay based on experience and certifications; quarterly bonuses based on performance
  • Start with ten days of PTO, 2 Floating Holidays, and six paid company holidays
  • Benefits-eligible in first 60 days: Medical, Dental, and Vision Insurance
  • Employer-paid short-term and long-term disability insurance and life insurance
  • 401K Match
  • Professional and career development opportunities
  • Military Friendly and Equal Opportunity Employer

Successful applicants come from a variety of backgrounds, including HVAC Technicians, Maintenance Technicians, Field Service Technicians, Electricians, Plumbers, Service Technicians, ATM Technicians, Beverage Technicians, Photo Kiosk Technicians, and Mechanical Repair Technicians.

Why work at VIXXO

  • Culture: Emphasizes a "small-business feel" despite serving Fortune 500 clients – employees are recognized by name, not just as numbers. Core values include "Win Together," "Own the Solution," "Wow the Customer," and "Value Differences." [vixxo.com]
  • Diversity & Inclusion: Intentional focus on hiring and developing diverse teams; "Value Differences" is a stated core value and viewed as a competitive advantage [vixxo.com]
  • Work Arrangement: Offers a remote work program; Built In notes "Typical time-on-site: None" and the careers page references "50/50 Remote Work," suggesting a hybrid or flexible model [builtin.com][vixxo.com]
  • Benefits: Comprehensive package including medical, dental, vision, LTD/STD, life, pet insurance, 401K, FSA, generous PTO (including paid holidays and volunteer time), family/childcare benefits, and performance bonuses. [vixxo.com][builtin.com]
  • Engineering / Tech Culture: Opportunity to work on AI-driven tools and a proprietary platform that directly impacts major national brands. Leadership model encourages every associate to act as a "leader and owner." [vixxo.com]

Application questions