Event Technician at Advanced Systems Group (London, United Kingdom)Event Technician

Advanced Systems Group, LLC enables creativity through better technology and operations for media creatives and content owners. From acquisition to delivery, on-premises or in the cloud, ASG ensures our clients’ success through tailored solutions. One of North America’s largest Media and Entertainment Technology and Operations suppliers, we provide engineering services, physical and cloud integration, training, support, and managed services. Our Managed Services deliver customized operations and services for all phases of media production, including creative and engineering. Founded in 1997, and providing nationwide services, ASG has teams based in North America, South America, and Europe. Job Summary Join our innovative team at Advanced Systems Group, where your technical expertise brings live, virtual, and hybrid events to life in the heart of London. As an Event Technician, you’ll play a pivotal role in the planning, coordination, and seamless execution of world-class events across our vibrant event campus.

Please note that this full-time role is required to work on-site at our client's studio located in central London, 5 days/week.

Event Delivery

• Operate live video systems, including source switching, PTZ cameras and control systems, video switchers, presentation systems, streaming platforms, and confidence monitors
• Deliver in-person, virtual, and hybrid events per approved technical requirements and Technical Run of Show (TROS)
• Mix live audio and manage signal routing through hardware mixers, DSP/control systems, and venue infrastructure
• Support remote presenters, C-suite/VIP speakers, and event stakeholders with technical onboarding and endpoint management
• Configure and quality-check assets using Keynote, Google Slides, and PowerPoint
• Set up redundancy and contingency workflows, troubleshoot technical issues, and support all phases of event production
• Deputise for the Venue Manager as needed

Venue Systems & Maintenance

• Operate, maintain, and ensure technical readiness of production systems at the London event campus
• Assist with integration, commissioning, testing, and handover of audio, video, lighting, camera, streaming, control, and display systems
• Maintain/troubleshoot systems: Ross, SSL, Analog Way, Disguise, Shure, grandMA, Apple, Adder KVM, Crestron, LED video walls, and related infrastructure
• Perform low-voltage cabling, patching, labeling, preventive maintenance, and backup setup
• Identify and escalate technical risks, and apply safety/industry standards
• Present innovation opportunities to optimise AV operations and event experiences

Planning, Documentation & Coverage

• Review technical requirements, schedules, TROS, floor plans, signal flows, and production assets prior to events
• Keep accurate event records, customer communications, and asset info updated in Jira
• Create and maintain as-built documentation, user guides, checklists, signal flows, and SOPs
• Contribute to technical training, post-event reporting, inventory management, knowledge sharing, and service improvement
• Support root-cause analysis, corrective actions, resource reporting, and team coverage needs

• Deep understanding of audio, video, and lighting signal flow; practical experience in live event, broadcast, corporate, or venue production
• Strong experience operating/troubleshooting video conferencing, streaming, audio, video, camera, lighting, and control systems
• Ability to interpret TROS, signal flows, floor plans, equipment lists, and schedules
• Calm, methodical approach to diagnosing issues in fast-paced live environments
• Excellent customer service, documentation, organizational, and executive communication skills
• Collaborative mindset, able to work independently and with diverse teams and stakeholders
• Proficiency with Jira, Google Workspace (Drive, Docs, Sheets, Slides), macOS, and Windows
• Willingness to work flexible hours for events, rehearsals, and system maintenance

• 4+ years technical production experience in live event, broadcast, venue, or corporate environments
• 2+ years technical customer support experience
• Experience supporting live, virtual, or hybrid events from planning through completion
• Demonstrable experience creating or maintaining technical documentation, user guides, checklists, or SOPs
• Ability to work onsite in London five days per week and travel as required

(Experience with all systems not required, but hands-on experience and willingness to learn are essential)

• Event/Collaboration: Google Meet, Zoom, StreamShark, and similar platforms
• Audio: SSL and Yamaha audio systems, Shure wireless microphones, Clear-Com or similar comms
• Video: Ross, Analog Way, Disguise, vMix, Blackmagic Design, Quicklink, AJA, Panasonic PTZ cameras, NEC/Unilumin LED walls
• Lighting: grandMA, Pharos, Astera, or similar lighting-control systems
• Control: Ross Dashboard, Crestron, Adder KVM, and related control systems
• Networking: Familiarity with basic networking, Dante, Art-Net, sACN in production environments

Sound like you? Apply now to help shape unforgettable events with Advanced Systems Group in London! Advanced Systems Group LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.