Feeny
Crogl

Forward Deployed Engineer at Crogl (United States)

Crogl· United States·

Role details

Work type
Remote
Employment
Full-Time
Skills
API integrationData integrationCloud infrastructureData center infrastructureSoftware engineeringPrototypingSecurity productsEnterprise network infrastructureAI systemsMachine learning modelsAgentic frameworksTypeScript

Summary

The Customer Success Engineer serves as a technical advisor and architect for security teams using Crogl's AI-driven analytics platform. Responsibilities include leading implementation reviews, demonstrating features, and gathering product feedback to drive improvements.

Job description

Role: Forward Deployed Engineer

Job Type: Full Time, Remote

Crogl Fully Autonomous AI Team Member for Your SOC

Join Crogl and be at the forefront of revolutionizing security operations with AI. As a Forward Deployed Engineer, you'll empower high-performance security teams by shaping the future of our cutting-edge security analytics platform.

Our Forward Deplyed Engineering team is growing. We're looking for self-starters who are committed to excellence, thrive in a fast-paced environment, and are excited to improve the lives of security teams. If this sounds like you, let's chat!

What you'll be doing:

  • Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing the value of Crogl's platform
  • Serve as the trusted technical advisor for customers who are using Crogl
  • Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements
  • Serve as a technical expert during the sales process, delivering compelling demonstrations of Crogl's capabilities, including feature engineering, training, and model monitoring, resulting in increased customer adoption

What you bring to the team:

  • 3-5 years of experience in software or customer engineering roles with a strong emphasis on customer-facing engagements
  • A strong track record of rapidly prototyping ideas and seeing them through to reality
  • Familiarity with the concepts of API and data integration, this may also be a familiarity or understanding of coding languages (TypeScript, Go, Python, etc..)
  • Familiarity with deploying applications into secure customer networks composed of cloud and data center infrastructure
  • An effective communicator who can translate highly complex technical concepts to both technical and non-technical audiences with empathy and depth
  • Embed with strategic customers to understand their business challenges and technical requirements in detail
  • Contribute to the internal knowledge base, best practices, and sharing insights gained from customer engagements to grow the Forward Deployed Engineering function from scratch

What separates you from other candidates:

  • Proven experience building or supporting security products, or non-SaaS applications within enterprise networks and infrastructure
  • Hands-on experience with AI systems, machine learning models, and agentic frameworks
  • A track record of thriving in fast-paced, agile environments with continuous integration and deployment

Crogl is an equal opportunity employer and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Why work at Crogl

  • Remote-first: "Work from wherever you do your best thinking. No mandates, no surveillance software, no 'culture of presence' theater." The company is distributed and trusts employees to deliver.
  • Real healthcare: "Comprehensive medical, dental, and vision. No gotcha deductibles. No 'wellness stipend' disguised as a benefits package."
  • Leadership that's done the work: Founders and leaders spent years in SOC trenches at Splunk, Databricks, Mandiant, and HSBC. They are building a solution they personally needed.
  • Frontier work: "We use the best available tools and approaches, including the ones that are still being figured out. This is frontier work. We expect ambiguity and we build through it."
  • High-impact, small team: "We're a small team solving a large problem. Every person at Crogl works directly on technology that's deployed in some of the world's most demanding security environments."
  • Values-driven culture: Emphasizes "In Service to Others," "Ownership Without Ego," "Confidence Through Competence," and "Tech Forward" — building for analysts, not for demos.

Application questions