Aurelian

Founding Account Executive (Multiple openings) at Aurelian (Remote)

Aurelian·

Role details

Work type
Remote
Employment
Full-Time

Job description

About Aurelian

Aurelian automates non-emergency calls for 9-1-1 centers. We do this through an AI-powered operator that routes, triages, and resolves calls without the need for human intervention. Our mission is to help 911 operators focus their time and energy on emergencies by automating repetitive tasks. We serve emergency communication centers (ECCs) across the entire US, including Snohomish County, WA and Hamilton County, TN.

Nationwide, ECC is 30% understaffed. Staffing shortages have lead to call-taker burnout and attrition, which is exacerbating the problem even more. Post COVID, wait times for 9-1-1 calls have reached a boiling point; imagine, in the most stressful situation of your life, waiting on hold for over a minute.

But what’s most shocking is 60-80% of the calls 9-1-1 operators take aren’t even emergencies. They’re administrative calls that have been punted to ECCs: noise complaints, lost dogs, paying parking tickets, etc. That’s where we come in.

What you’ll do:

  • Be one of the first sales team-members on Aurelian, running sales from first to last contact
  • Develop Sales Strategy: Craft and implement a go-to-market strategy to drive customer acquisition and revenue growth
  • Build Client Relationships: Establish and nurture relationships with key decision-makers at prospective client companies
  • Collaborate with Engineering: Work closely with the founding team to align sales efforts with company objectives and product roadmap
  • Represent Aurelian: Attend industry events and conferences to promote our brand and expand our network What you’ll need:
  • Experience: 3+ years of sales experience in SaaS solutions for public safety
  • Proven Track Record: Demonstrated success in meeting or exceeding sales quotas and driving significant revenue growth
  • Communication Skills: Exceptional verbal and written communication abilities
  • Strategic Thinking: Ability to develop and execute strategic sales plans
  • Self-Motivation: A proactive mindset with the ability to work independently in a fast-paced startup environment
  • Relationship Building: Strong interpersonal skills to build lasting client relationships
  • Technical Aptitude: Basic understanding of our industry to effectively communicate product value Nice-to-haves:
  • Experience working at early-stage startups
  • Sales operations experience to build out sales-stack

Compensation & benefits

  • Heavy commission comp
  • Healthcare (medical & dental)
  • Unlimited PTO
  • Equity compensation

Why work at Aurelian

  • High-Impact Mission: Your work directly supports public safety and helps save lives by ensuring 911 call-takers can focus on real emergencies.
  • Culture Values: "Care deeply," "Deliver results," and "Speed over perfection." The team emphasizes shipping quickly and owning outcomes.
  • In-Person Collaboration: While not fully remote, the team shares a headquarters in Seattle with strong in-person rituals.
  • Notable Perks: Free office lunch every day (shared meal culture), annual team offsites, 401(k) plan, relocation stipend, unlimited PTO, and comprehensive medical/dental/vision insurance.
  • Founding Team: Max Keenan and James pivoted from a prior startup after witnessing a 45-minute wait on a non-emergency line; they bring a mission-driven, empathetic approach to building for first responders.
  • Growing Engineering Team: Head of Engineering (Trevor Shibley) leads a technical team that is actively hiring. Previous talent has come from Google, AWS, Microsoft, and other top-tier tech companies.

Application questions