General Applications at Darkhorse Emergency (Remote)

Role details

Work type

Remote

Job description

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Culture & values: The company emphasizes “trusted autonomy,” transparency, long-term thinking, and ownership. Employees are given great autonomy and expected to maintain uncompromising integrity.
Remote/hybrid policy: Open positions are listed as “In Person / Hybrid / Remote,” with the HQ in Edmonton. Some roles (e.g., Controller) are Edmonton-based; others like Data Analyst may offer remote flexibility.
Meaningful impact: Work directly with fire departments to improve response times, allocate resources, and save lives. The team is described as academics and analysts who are passionate about data for social good.
Team composition: Small, tight-knit team of 22 with a flat structure spanning consulting, tech, research, and sales. Roles offer cross-functional exposure.
Current openings (as of July 2026): Data Analyst/Consultant (Fire/EMS) and Controller. General applications also accepted.

One-liner: Darkhorse Emergency provides a decision analytics platform that helps fire and emergency services turn incident and response data into confident decisions to save time, money, and lives.
Entity Type: Private (bootstrapped, spun out of university research)
Headquarters: Edmonton, Alberta, Canada
Founded: 2008
Founders: Dan Haight (President)

Primary industry: Public safety analytics / emergency services technology
Target customers: Fire departments, EMS agencies, and other public safety organizations (B2G/B2B)
Mission: Provide the tools and training for public safety organizations to become self-sufficient at continuous improvement through a virtuous cycle of diagnosing, prescribing, and monitoring.

Darkhorse Response: A deployment modeling and simulation tool that lets departments experiment with resource allocation changes before making them, helping improve response times and justify funding.
Darkhorse Risk: A community risk assessment product (launched in 2023) that helps fire departments understand and predict risk across their community, guiding risk reduction plans and station location decisions.
Consulting Services: Custom consulting engagements that include data wrangling, cleaning, and validation (often 500+ hours per new client), plus actionable recommendations tailored to each service’s data and challenges.
Resources & Training: Case studies, articles, and training materials designed to transition a department’s culture to one that combines evidence with experience.

Valuation/Market Cap: Not publicly available (private, bootstrapped company)
Key Metric: Headcount of 22 employees (17.4% year-over-year growth as of July 2026); the company has supported millions in justified fire funding over the past decade.
Notable Investors/Partners: No venture capital disclosed; deep academic roots at the University of Alberta School of Business. Partnerships with CPSE (Commission on Fire Accreditation International) and individual fire departments across Canada and the US.
Growth Signals:
- Hiring a former fire chief, Darrell Reid (ex-Fire Chief for Vancouver and Strathcona County), as VP of Fire Strategy in March 2025 to better translate analytics to customers.
- Active job postings for Data Analyst/Consultant and Controller in mid-2026, indicating scaling operations.
- 22 employees, 17.4% YoY headcount growth, with presence in both Canada and the United States.

Academia-to-practice heritage: Founded by researchers who have been working with public safety since 2001, combining rigorous analytics with real-world fire service experience.
Dedicated analyst teams: Each fire department is assigned a trained client success data analyst, ensuring deep customization and trust.
CPSE accreditation expertise: Darkhorse is the “Premier Choice for CPSE Accreditation,” a key differentiator in the fire service market.
End-to-end continuous improvement loop: The “Diagnose → Prescribe → Monitor” framework covers every stage from root cause analysis to ongoing performance tracking.

Product expansion: Recently launched Darkhorse Risk for community risk assessment, complementing the existing Response product.
Deepening client self-sufficiency: Invest in training and resources so customers can eventually run their own continuous improvement cycles.
Geographic growth: Currently hiring for roles that may support a US expansion while maintaining a strong Edmonton HQ.
Data quality at scale: Continued emphasis on automated data validation and wrangling to reduce the 500+ hours typically spent per new client.

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