In Country Operations Associate at Passport (Mexico)
Passport· Mexico·
Role details
Work type
Remote
Employment
Full-Time
Job description
About Us: Passport Global's unique combination of technology, logistics, and expertise helps brands simplify global commerce and boost international growth. Uniquely positioned as a partner that goes beyond traditional carriers and outsourcers, we combine innovative technology with in-house logistics and industry expertise. Our approach is to provide world-class services, empowering brands to grow while maintaining control over their stores, data, and cash flow.
What You’ll Do
- Point of contact for 3PLs
- Create ASNs for incoming shipments in the warehouse management system
- Manage SKUs in WMS, including creation of new products in the WMS prior to product launches
- Monitor all inbound shipments and manage reconciliation of any discrepancies in receipts
- Monitor 3PL performance to ensure SLAs are met and create weekly summary reports
- Manage projects at 3PLs, including kitting projects and pack-out of B2B shipments
- Analyze shipment, order, and inventory data to determine efficiencies
- Help document and improve supply chain processes
- Manage and assist with key initiatives to drive continuous improvements
What we're looking for:
- Degree in Logistics, Supply Chain Management, or a related field
- Strong analytical and problem-solving skills, able to translate data into insights
- Excellent attention to detail
- Ability to perform in a challenging and dynamic environment
- Proficient in Google Sheets, Microsoft Excel and warehouse management software
- Effective communication and organizational skills
- Proactive and self-motivated
- Proficiency in Spanish language preferred
Why work at Passport
- Work model: 100% remote – team members can work from anywhere in the world; digital and AI‑enabled workflows keep teams connected and productive.
- Culture: Values include ownership, customer obsession, continuous learning, teamwork, and balanced life. Results‑driven, not hours‑based.
- Perks: Competitive pay + stock options (equity); comprehensive health coverage for employee and family; 12 weeks paid parental leave for new moms and dads; flexible (discretionary) PTO; annual learning & development budget.
- Engineering culture: Strong emphasis on using AI to improve products and internal operations; collaborative remote environment with global perspectives.