Crypto.com

Internal Controls and Testing Manager, Bulgaria at Crypto.com (Sofia)

Crypto.com· Sofia·

Role details

Work type
Hybrid
Employment
Full-Time

Job description

We are seeking a Manager of Compliance Internal Controls & Testing to lead the execution and continuous enhancement of our global internal controls and testing program within the Compliance function at Crypto.com. This leadership role is central to ensuring regulatory integrity and operational resilience across all Compliance operations, including but not limited to AML/CTF, KYC, EDD, investigations, and new product launches. The successful candidate will be a strategic thinker with strong executional rigor, capable of driving independent reviews and internal testing assessments, and developing control frameworks alongside a team of internal control professionals. This role will interface with cross-functional leaders globally and provide senior management with insights into control performance, emerging risks, and areas for improvement.

Key Responsibilities

- Lead the design and execution of a comprehensive risk-based internal controls testing program across all compliance functions, ensuring alignment with regulatory requirements and company policies.

- Develop and maintain the Compliance Controls Library, including testing procedures, risk ratings, and controls scoring methodology.

- Prepare executive-level reports and communicate findings, risks, and recommendations to senior leadership, including actionable remediation plans.

- Monitor and assess the effectiveness and efficiency of internal controls through control walkthroughs, sampling, and issue tracking.

- Identify systemic issues and trends in control failures and propose sustainable improvements across Compliance operations.

- Provide strategic guidance on the enhancement of control design, documentation, and ownership across global Compliance processes.

- Collaborate cross-functionally with Legal, Risk, Operations, Product, and Finance teams to align controls with business growth and evolving regulatory expectations, as needed.

- Partner with external and internal audit functions as a key stakeholder and representative for Compliance-related reviews and inquiries.

- Stay current on global regulatory developments and translate emerging requirements into actionable control enhancements.

Requirements & Qualifications

- Minimum 5 years of relevant experience in compliance testing, internal audit, risk management, or internal controls within a regulated financial services, fintech, or crypto environment.

- Demonstrated expertise in AML/CTF regulations, standards (e.g., FATF), and operational compliance (including KYC, EDD, and investigations).

- Strong understanding of risk assessment frameworks, control testing methodologies, and audit best practices.

- Proven ability to analyze complex documentation, identify control gaps, and drive cross-functional solutions.

- Excellent verbal and written communication skills, with the ability to present to executive audiences and collaborate effectively across all levels of the organization.

- High degree of professional integrity, discretion, and critical thinking.

- Proficiency in data analysis tools, control monitoring platforms, and Microsoft Office/Google Workspace.

- Bachelor’s degree required; advanced degree or relevant certifications (e.g., CAMS, CISA, CPA, CIA) preferred.

- Proficient in English, with the ability to communicate effectively in a global, multicultural environment;

- Deep interest in crypto/blockchain technologies and/or experience working in a tech-forward regulatory environment.

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team. Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions. Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth. Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another. One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Are you ready to kickstart your future with us?

Benefits

Competitive salary Medical insurance package with extended coverage to dependents Attractive annual leave entitlement including: birthday, work anniversary Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope. Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Why work at Crypto.com

  • Culture & values: Known for a high-performance, “get it done” culture where clarity of thought, ownership, and grit are prized. Described as a meritocracy with a flat hierarchy where good ideas win regardless of seniority. “Leave your ego at the door.”
  • Engineering & product focus: Strong technical team (492 people in technical roles), work on cutting-edge blockchain, DeFi, and trading infrastructure. Employees work closely with the executive team.
  • Global & diverse environment: Team spans ~86 nationalities, with major hubs in Hong Kong, Bulgaria, Singapore, the US, the UK, and more. Hybrid work model in most locations.
  • Growth & impact: “You are empowered to think and do things that have never been done before.” Opportunity to build from scratch in a fast-growing industry.
  • Competitive total rewards: Competitive compensation, token grants/staking opportunities for employees, and a strong benefits package (specifics vary by region).
  • Current open roles (~132 active postings as of mid-2026): Roles for senior backend engineers (Golang), security engineers (AI/DevSecOps), trading analytics developers, product managers (exchange, verification), and compliance managers.
  • Hybrid/Office policy: Hybrid model in most offices (e.g., Singapore, Hong Kong, US); full remote in some roles but generally prefers in-person collaboration.

Application questions