Feeny
Salmon Group

Investigation Officer - Laguna at Salmon Group (Philippines)

Salmon Group· Philippines·

Role details

Employment
Full-Time

Salmon Group at a glance

A Philippine consumer fintech and licensed neobank offering AI-scored credit, cards, and deposits to underbanked Filipinos.

Salmon is a consumer financial technology company in the Philippines that provides credit lines, installment and cash loans, prepaid cards, and bank deposits to underbanked consumers, using AI credit scoring and a licensed rural bank it acquired.

~$310M ($160M equity + $150M bonds) raised · latest: $100M (April 2026): $60M equity + $40M debt · backed by International Finance Corporation (IFC, World Bank Group), ADQ (Abu Dhabi sovereign wealth fund), Lunate, Antler VC

Job description

We are looking for an Investigation Officer to support fraud prevention and case management across the organization. In this role, you will handle end-to-end investigations, analyze digital and operational evidence, and work closely with internal teams to mitigate risks and support legal actions when needed. This position is ideal for someone with a strong investigative mindset, attention to detail, and experience in financial services or security environments.

KEY RESPONSIBILITIES

  • Manages cases received thru Shared Mailbox and Hotline.
  • Conduct Initial Investigation of Cases Triggered or received from other departments.
  • Ensure that all data were gathered for the following End to End investigation.
  • Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc.).
  • Investigate assigned cases at various risk levels.
  • Implement fraud prevention and investigation programs, policies, systems, documentations, and investigation plans.
  • Conduct covert and overt investigation.
  • Conduct surveillance and counter-surveillance.
  • Represent Company in the prosecution and litigation of cases as required.
  • Coordinates with other Internal Departments for Risk Mitigation Strategy.
  • Manages Business Intelligence (Mystery Shopping).

REQUIREMENTS AND EXPECTATIONS

  • Bachelor’s degree in criminology or any related four year courses
  • Law enforcement/Military background preferred.
  • At least 3-year experience in Investigation preferably in Financing, Banking and Security Industry.
  • Proficient in Microsoft Applications (Excel, Word, PowerPoint)
  • Excellent written and verbal communications

Why work at Salmon Group

  • Culture: Emphasizes “dependability,” innovation, and a human touch. Employees describe an agile, open environment where Day One employees shape the company.
  • Work model: Mostly office-based at the Taguig City headquarters (Four/NEO Building, Bonifacio Global City). Some field roles (collections, housekeeping) are site-specific.
  • Notable perks: Competitive salaries (e.g., PHP 30k-40k/month for junior roles; PHP 15k-25k for field roles). Popular roles include Credit Investigator (PHP 28k/month) and Collection Agent (PHP 16k/month).
  • Engineering culture: Strong focus on AI, data analytics, and technology innovation; the CTO and SVP of AI and Data are part of senior management.

Application questions