Feeny
Salmon Group

Investigation Specialist at Salmon Group (Taguig, Philippines)

Salmon Group· Taguig, Philippines·

Role details

Work type
Hybrid
Employment
Full-Time

Salmon Group at a glance

A Philippine consumer fintech and licensed neobank offering AI-scored credit, cards, and deposits to underbanked Filipinos.

Salmon is a consumer financial technology company in the Philippines that provides credit lines, installment and cash loans, prepaid cards, and bank deposits to underbanked consumers, using AI credit scoring and a licensed rural bank it acquired.

~$310M ($160M equity + $150M bonds) raised · latest: $100M (April 2026): $60M equity + $40M debt · backed by International Finance Corporation (IFC, World Bank Group), ADQ (Abu Dhabi sovereign wealth fund), Lunate, Antler VC

Job description

We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.

KEY RESPONSIBILITIES

  • Manages cases received thru Shared Mailbox and Hotline.
  • Perform callouts according to the antifraud workflow.
  • Review client information before and during calls using the Bank’s system and other resources provided by the department.
  • Conduct Initial Investigation of Cases Triggered or received from other departments.
  • Communicate with clients or related parties with the main goal to proof correctness of data.
  • Check correctness of triggers and filter it to which department it should be sent to procced
  • Ensure that all data were gathered for the following End to End investigation.
  • Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).

REQUIREMENTS AND EXPECTATIONS

  • Bachelor’s Degree in Criminology or any related four year courses
  • Law enforcement/Military background preferred
  • At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
  • Proficient in Microsoft Applications (Excel, Word, Powerpoint)
  • Excellent written and verbal communications

Why work at Salmon Group

  • Culture: Emphasizes “dependability,” innovation, and a human touch. Employees describe an agile, open environment where Day One employees shape the company.
  • Work model: Mostly office-based at the Taguig City headquarters (Four/NEO Building, Bonifacio Global City). Some field roles (collections, housekeeping) are site-specific.
  • Notable perks: Competitive salaries (e.g., PHP 30k-40k/month for junior roles; PHP 15k-25k for field roles). Popular roles include Credit Investigator (PHP 28k/month) and Collection Agent (PHP 16k/month).
  • Engineering culture: Strong focus on AI, data analytics, and technology innovation; the CTO and SVP of AI and Data are part of senior management.

Application questions