Feeny
Perplexity

IT Engineer at Perplexity (San Francisco, CA)

Perplexity· San Francisco, CA· $150k–$180k·

Role details

Salary
$150k–$180k
Employment
Full-Time
Equity
Yes

Perplexity at a glance

AI-powered answer engine that returns real-time, cited answers, now expanding into an agentic browser and on-device agents.

Perplexity runs an AI answer engine that searches the live web and returns direct, cited answers instead of a page of links. It has extended that core into an AI browser (Comet), an on-device agent (Computer), a developer API, and vertical tools like patent search.

$1.7B raised · latest: Series E extension · $200M · 2025 (reported $20B valuation) · backed by Accel, IVP, NEA, SoftBank Vision Fund 2

Job description

At Perplexity, we're changing how the world finds answers. In 2026, we launched Computer, the defining product for the new era of agentic AI. Millions of people now use Perplexity to turn knowledge into action, and behind all of that is the technology infrastructure that keeps a fast-moving company running.

We're looking for an IT Engineer who is early in their career and wants to learn and grow quickly. You'll join a small, high-impact IT team and help build the systems and automations that keep everyone moving. We want someone who ramps fast, reaches for AI first and doesn't wait to be told what to fix. You'll use AI tools daily to build a world-class AI-native IT platform.

This role is hybrid at our San Francisco office.

What you'll do:

  • Use Perplexity's Computer to build foundational AI automations, custom skills, and workflows that run IT at scale.
  • Instrument and tune our agentic IT ticketing system: spot trends, track KPIs, and engineer agent behavior to resolve requests quickly.
  • Give employees great day-to-day IT support, in person and remotely, across hardware, accounts, and SaaS apps.
  • Build and promote self-service tools across the company.
  • Contribute to IT projects across endpoint management, identity and access management (IAM), and our IT back end.

Qualifications:

  • 3+ years of experience in IT help desk and systems administration, ideally in a fast-growing startup.
  • Experience with macOS and Google Workspace.
  • Experience with Google Workspace, Okta, ideally Okta Workflows
  • Experience using AI coding tools and scripting languages like Bash or Python.
  • Familiarity with MDM like Iru or Intune is a plus.
  • A methodical approach to root-cause troubleshooting and strong interest in automating away repetitive tasks.
  • Clear, friendly communication and enjoyment in helping people.

Why work at Perplexity

  • Culture & Environment: “Thoughtful support” culture with emphasis on craftsmanship, ownership, entrepreneurship, scholarship, and partnership. Hybrid schedule (4 days in-office) based on location.
  • Perks: Daily catered meals (breakfast, lunch, dinner in office), office snacks, ride home program, commuter benefits, home office reimbursement, fitness classes, gym memberships.
  • Compensation & Benefits: Competitive salary and equity packages; retirement plans with company match; flexible PTO; holiday shutdown between Christmas and New Year; 12 weeks paid bonding leave; comprehensive health, dental, and vision insurance.
  • Relocation & Visa Support: Relocation assistance and visa/green card sponsorship for eligible roles. Partners with immigration firm to support the process.
  • Engineering Excellence: “Technical assessment for relevant roles”; values hands-on contribution, broad skill sets, and merit-based evaluation. Frequent Tech Talks and exposure to greenfield AI research problems.

Application questions