IT Support Apprentice at Harmattan AI (Paris, France)
Harmattan AI· Paris, France·
Role details
Harmattan AI at a glance
France's first defense-tech unicorn, building attritable AI-piloted strike, interception, and ISR drones for allied militaries.
Harmattan AI is a vertically integrated defense prime building autonomous drone systems for allied militaries. It designs the full stack, from airframes and payloads to embedded compute and the autonomy algorithms that let drones sense, decide, and act at the edge without GPS or a network link, coordinated across a swarm by its mission-orchestration layer.
$242M raised · latest: Series B · $200M · January 2026 · backed by Dassault Aviation, FirstMark Capital, Atlantic, Motier Ventures
Job description
About Us
Harmattan AI is a next-generation defense prime building autonomous and scalable defense systems. Following the close of a $200M Series B, valuing the company at $1.4 billion, we are expanding our teams and capabilities to deliver mission-critical systems to allied forces. Our work is guided by clear values: building technologies with real-world impact, pursuing excellence in everything we do, setting ambitious goals, and taking on the hardest technical challenges. We operate in a demanding environment where rigor, ownership, and execution are expected.
About the Role
As an IT Support apprenticeship at Harmattan AI, you are the local first point of contact for colleagues in Paris. You handle onboarding and offboarding, hardware, software access and everyday requests, following the procedures set by the central IT team. As the company grows, you also help improve the service through small automation projects.
Responsibilities
- Provide day-to-day local IT support to Harmattan AI colleagues, resolving standard requests quickly and courteously.
- Handle employee onboarding and offboarding, including hardware and software access requests.
- Prepare, configure and deploy laptops and mobile phones, and keep the equipment inventory up to date.
- Follow the standard operating procedures documented by the central IT team, flagging gaps or improvements.
- Log, track and close every request in the ticketing system with clear, accurate updates.
- Contribute to small IT projects and automation initiatives that improve the service to end users.
- Work closely with the IT team and escalate complex issues with the right context.
Candidate Requirements
- Currently enrolled in an IT-related program (BTS, engineering school or university).
- Good understanding of IT fundamentals, such as laptop configuration and basic troubleshooting, plus basic development skills.
- Strong sense of service and a welcoming attitude towards users of all technical levels.
- Rigor and thoroughness in following procedures and documenting your work.
- Genuine interest in IT and AI, ideally shown through a personal project; prior IT experience is a plus but not required.
- Full commitment to Harmattan AI’s mission, vision and growth, with a willingness to go the extra mile.
- Professional proficiency in English (B2 minimum).
We look forward to hearing how you can help shape the future of autonomous defense systems at Harmattan AI.
Why work at Harmattan AI
- Culture: “Elite builders” who “thrive on complexity, move with urgency, and own their work end to end.” Emphasis on purpose, technical excellence, and real‑world impact. harmattan.ai
- Values: Tackle the hardest problems, build what matters, move at the speed of relevance, and aim to redefine frontiers. harmattan.ai
- Work policy: Hybrid model with a mix of remote and on‑site; many roles are in‑office at locations in Paris, Lausanne, London, Arlington (TX), Wissous, Poland, UAE, and Morocco. builtin.com
- Engineering culture: Hands‑on development of mission‑critical autonomous systems; strong R&D focus across AI, computer vision, RF hardware, propulsion, and mission planning.
- Perks: Not explicitly listed, but the company highlights the opportunity to protect front‑line personnel and shape the future of autonomous defence.