
Key Account Manager - Restaurants at Deliveroo (Dubai, United Arab Emirates)
Deliveroo· Dubai, United Arab Emirates·
Role details
Deliveroo at a glance
A hyperlocal three-sided marketplace connecting consumers, restaurants and grocers, and riders to deliver food and local goods in under 30 minutes.
Deliveroo runs a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and self-employed riders to deliver food and local goods in under 30 minutes. Its machine-learning logistics engine (Frank) matches riders to orders neighbourhood by neighbourhood across 10 markets and 160,000+ partners.
N/A (public via 2021 LSE IPO, then acquired) raised · latest: Acquired by DoorDash · $3.9B cash · completed October 2025 · backed by DoorDash, Inc. (acquirer, 2025)
Job description
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas. The team As Deliveroo continues to scale, we become a major revenue channel for restaurants - aside from providing best-in-class support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants’ grow. Our Account Management team owns and manages restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide best-in-class support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they’re fun, personable, and great at building exceptional relationships. What you will be doing:
- Manage a portfolio of Deliveroo’s most important restaurants, including high-sales volume drivers and global restaurant brands
- Own relationships with key restaurant industry stakeholders
- Analyze data to drive growth and profitability, both for your partners and for Deliveroo
- Work cross-functionally with other departments (Marketing, Operations) to drive new initiatives
What skills you'll need:
- Minimum of 3-5 years of experience in a relevant industry
- Strong analytical and problem-solving skills
- Well-organized with excellent team-player qualities
- Strong interpersonal skills to build and maintain relationships
- Agile and highly adaptable to a fast-paced work environment
- Strong knowledge of the restaurant industry is a plus
- Fluency in both English and Arabic is a strong advantage.
Benefits and Diversity
- 25 days of Annual Leave
- Comprehensive medical insurance
- Annual flight allowance (for employee only)
- Free Deliveroo Plus - Free delivery and access to special offers
- Maternity and paternity benefits
- End-of-year parties & regular social events
- An extremely fun team to work with!
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away, and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion, or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing scaleups around.
Why work at Deliveroo
- Culture: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work.
- Work environment: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture.
- Benefits (UK):
- 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year.
- Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension.
- Equity awards for eligible roles.
- Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass.
- Life assurance, discounted dental, critical illness cover, travel insurance.
- Free Deliveroo Plus (free delivery), team lunches from local restaurants.
- Cycle to Work Scheme, Season Ticket Loans, free mortgage advice.
- Excellent learning & development via RooLearn platform.
- Engineering culture: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace.