Key Account Manager - Team Lead - EDC(Retail) - Coimbatore at Paytm Payments Services (Coimbatore, India)
Paytm Payments Services· Coimbatore, India·
Role details
Job description
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: EDC Retail – EDC is one of Paytm‘s business tool to help merchant grow and manage their business through simplicity and data driven technology.
Expectations/ Requirements ● The incumbent will be expected to increase sales of our devices amongst merchants in a specified area. ● The role will require physical movement into micro markets, identifying and selling to good quality merchants. ● Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding ● Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk. ● Seek references of other good merchants from the converted clients ● Engage with various Business & Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. ● Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!
Superpowers/ Skills that will help you succeed in this role ● Identify and meet potential clients by growing, maintaining and leveraging your network. ● Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation ● Understanding of Technology and User Experience ● Should possess good communication, sales and negotiation skills ● Willingness to experiment and improve continuously
Education: Applicants must possess bachelor’s degree or above.
Why work at Paytm Payments Services
- Hybrid workspace: Employees work a combination of remote and on-site (builtin.com)
- Mission-driven engineering: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" (paytmpayments.com)
- Strong benefits package:
- Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
- Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
- Time away: competitive leave across categories, team outing and engagement allowances
- Personal development: internal job mobility, learning reimbursement for online courses and upskilling (paytmpayments.com)
- Career tracks: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed (jobs.lever.co)
- Culture: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" (paytmpayments.com)