
Leather Goods Artisan (In Store) - Copenhagen at Polène Paris (Denmark)
Polène Paris· Denmark·
Role details
Polène Paris at a glance
French luxury leather-goods house selling minimalist handbags, small leather goods, and jewelry direct-to-consumer, designed in Paris and hand-made in Ubrique, Spain.
Polène designs and sells minimalist leather handbags, small leather goods, and sculpted 24-carat-gold jewelry under its own name. Products are designed in Paris and hand-made by around 800 artisans in Ubrique, Spain, then sold only through the brand's own e-commerce site and boutiques (vertically integrated direct-to-consumer).
· latest: Minority stake · L Catterton · July 2024 · backed by L Catterton, Eutopia (former), Otium Capital (former)
Job description
Founded in 2016 by three siblings, the French Maison Polène creates leather goods that blend minimalism with creative exploration, offering distinctive signature shapes crafted through exceptional artisanal know how. Our leathers, sourced exclusively from certified Italian and Spanish tanneries, are sculpted into organic forms, folds, draped effects, and braids. Production is entrusted to the artisans of Ubrique, Spain, a renowned hub for high end leather craftsmanship where all of Polène’s métiers come together. Since 2023, Polène has also developed a new field of expression: jewelry, with thematic collections inspired by nature, from the movement of wind to rock like textures carved into the material. The Polène story can be written with you. Join us in store and contribute to this adventure at the heart of our flagship, where a passionate team works to deliver an exceptional customer experience.
AS PART OF THE STORE TEAM
Based in our store in Copenhagen, you will deliver a high quality client facing service by carrying out product animations, and personalisation while upholding the Maison’s standards of excellence.
RESPONSIBILITIES
- Client Welcome and In Store Experience
- Welcome clients with courtesy and professionalism.
- Listen to and understand client needs, providing clear guidance on what can be done and expected timelines.
- Partner closely with the sales team to ensure a smooth and satisfying end to end customer experience.
- Leather Accessory Making and Personalisation
- Handcraft leather accessories from start to finish, 100% by hand (thermoforming, dyeing, stamping, stitching, etc.).
- Perform product personalisation services in store, with consistent luxury level finishes.
- Continuous Learning
- Stay informed on leathercraft techniques and industry trends.
- Take part in internal training sessions in our Ubrique workshops to refine skills and craftsmanship.
OUR EXPECTATIONS
- Proven experience in a luxury Maison and or a leather workshop environment.
- Strong command of artisanal leather techniques (edge work, stitching, finishing, stamping, thermoforming, etc.).
- High precision, attention to detail, and a strong quality mindset.
- Comfortable working in a client facing setting with strong interpersonal skills and a team spirit.
- Professional working proficiency in English.
- Enthusiastic, approachable, and dynamic, with clear communication and collaborative habits.
Polène is committed to diversity and inclusion within its teams and ensures an ethical and fair recruitment process for every candidate.
Why work at Polène Paris
- Culture: Values-driven environment emphasizing humility, excellence, and inventiveness. High employee satisfaction reflected in a 94/100 gender equality index score (France).
- Work policy: Hybrid workspace – some roles are in-office (Paris), others remote. Offices in multiple countries.
- Perks: Inclusive recruitment, ethical promotion practices, and a focus on work-life balance. Opportunities to contribute to a growing luxury Maison with a strong creative identity.
- Engineering/Creative culture: Designers and craftspeople collaborate closely; emphasis on continuous learning and respect for expertise.