MOO

Machine Operator (2nd Shift) at MOO (East Providence, RI)

MOO· East Providence, RI·

Role details

Work type
Onsite
Employment
Full-Time

Job description

MOO brings brands to life in a sustainable way, with a range of remarkable print and merchandise products. We combine design, technology, manufacturing and service, so that people can connect in memorable ways. Not online but out there, in real life.

We started in 2004. Since then we’ve built an award-winning and much-loved brand, with customer satisfaction and Trustpilot ratings that make most businesses want to give up and hire an army of review bots. We’ve got half a million customers, mostly small and medium businesses in North America, the UK, and Europe – businesses that, like us, get all excited about putting something real and beautiful into people’s hands. Does that make us nerds? Probably, and we’re ok with that.

We’ve been given the highest business award in Britain, ‘The Queen’s Award for Enterprise’. Backed by venture capital, we’re part of Tech Nation’s ‘Future Fifty’, recently passing $1bn in lifetime revenue, and featuring in the Guardian’s top 10 UK start-ups list. Ok, we’ll stop bragging now.

Today, we’re more than 400 people with our global HQ in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA, as well as East Providence, RI and Denver, CO and with our most recent office expansion in Cape Town South Africa.

We are currently seeking to add a Machine Operator to our growing team. This expansion is necessary to support our increasing production demands and ensure continued operational efficiency.

We are seeking a highly skilled and motivated Machine Operator to join our fast-paced, customer-driven team. The ideal candidate will possess an unwavering commitment to quality, ensuring that every product manufactured meets our exceptionally high standards. This role requires a keen eye for detail, strong problem-solving abilities, and the capacity to thrive in an environment where precision and efficiency are paramount.

You'll need to possess a strong understanding of equipment functionality and demonstrate proficiency in assessing, cleaning, calibrating and running machinery, with a willingness to learn and grow within the company. You will also be proficient in written and verbal English to effectively understand work instructions and follow safety protocols.

Responsibilities

Equipment Operations and Maintenance:

  • Operate and maintain various production machines such as bindery equipment, guillotine cutters, laminators, MOLL, Horizon Rotary Die MGI, and ABG
  • Identify, troubleshoot, and escalate equipment failures to the Manufacturing management team

Standard Operating Procedures (SOPs):

  • Adhere to company SOPs to ensure consistent quality and safe operations

Workflow Monitoring and Reporting:

  • Accurately report completed orders using company-approved systems
  • Prioritize tasks to meet production deadlines

Station Maintenance:

  • Ensure equipment and stations are maintained and replenished for the next shift

Quality Control and Escalation:

  • Maintain high quality standards, ensuring work passed to the next station meets company expectations
  • Conduct quality checks and escalate unresolved issues to the supervisor

About You

  • Highly motivated and dedicated individual seeking a Machine Operator role
  • Strong mechanical background, combined with a willingness to learn and adapt, makes an ideal candidate
  • Eager to apply skills and contribute to the efficient operation of machinery
  • Particularly interested in roles that offer opportunities for continuous learning and skill development
  • Experience in troubleshooting and running machines, with a solid understanding of mechanical principles and problem-solving
  • Confident in ability to quickly grasp new concepts and become proficient in operating various types of machinery
  • Physically capable of meeting the demands of the role, including lifting up to 50 lbs and remaining on my feet for the duration of the shift while maintaining safety and productivity

Nice to Haves

  • 4+ years experience operating 1 or more of our production machines (bindery equipment, guillotine cutters, laminators, MOLL, Horizon Rotary Die MGI, and ABG)

Why work at MOO

  • Culture: “Keep it human” is a core value – an inclusive, supportive community that celebrates individuality and belonging. Active JEDI (Justice, Equality, Diversity and Inclusion) team driving policy and events.
  • Remote/Hybrid/Office: MOO’s “Work 2.0” model offers permanent flexibility. Most roles can be hybrid or remote, with offices in London, East Providence (RI), and Cape Town. Casual dress, free snacks.
  • Benefits:
    • 34 days of combined vacation and company holidays (increasing with tenure).
    • 401(k) retirement plan with 100% match up to 5%.
    • Paid parental leave: up to 16 weeks for primary parent, 2 weeks for secondary.
    • Healthcare via UnitedHealthcare (choice of plans).
    • Life insurance at 4x salary.
    • Employee discount: free print for employees, 30% off for friends and family.
  • Growth: Career development program, MOO University for managers, and courses tailored to every level.
  • Engineering/tech: Roles for software engineers (e.g., Software Engineer II, Data Engineer II) in modern tech stacks – part of the product origin teams.

Application questions