Manager, Software Engineering at Top Hat (Canada)Manager, Software Engineering

We are seeking a forward-thinking Manager, Software Engineering to lead our Aktiv development team. In this role, you will be responsible for driving technical innovation, managing a group of engineers, and ensuring the successful delivery of high-quality solutions across various platforms and technologies. As an Manager, Software Engineering, you will guide team members to success, foster collaboration, and create a culture of continuous improvement.

You will:

• Team Leadership: Manage, mentor, and guide a team of high-performing engineers, fostering a collaborative, inclusive, and respectful environment.
• Performance Management: Provide continuous feedback, address performance, and recognize contributions. Maintain visibility into team health through regular 1:1s.
• Strategic Planning: Lead strategic initiatives, balancing high-impact projects with technical debt management and resource allocation.
• Cross-Functional Collaboration: Partner with Product and Design teams to define roadmaps, prioritize backlogs, and ensure the delivery of high-quality, customer-focused products.
• Technical Excellence: Foster continuous improvement in code quality, architecture, and team processes.
• Conflict Resolution: Resolve conflicts, facilitate decision-making within the team, and manage cross-functional relationships.

You are:

• Education & Experience: Bachelor’s or Master’s degree in Computer Science, OR at least 7 years of industry experience building and shipping software.
• Leadership Track Record: Proven experience leading software engineering teams, growing talent, and navigating complex technical problems.
• Product Delivery: Demonstrated experience shipping both web and mobile products at scale.
• Technical Background: Prior hands-on experience as a software engineer (Java and/or React preferred).
• Problem Solving: Strong ability to decompose complex business problems into actionable technical plans.
• Soft Skills: Excellent communication and interpersonal skills.

Why team members love working at Top Hat:

• A noble mission that creates meaningful, fulfilling work
• A team that cares deeply for customers and for each other
• Flexible, remote first work environment
• Professional learning and development for all role levels
• An awesome and welcoming Toronto HQ
• Competitive health benefits that start on day one
• A management team focused on performance, growth, engagement and connection
• Our winning strategy and market potential
• Innovative PTO policy with lots of time and space for self-care
• Passionate customers that believe in us—and what we do
• A chance to work with new tech like generative AI—and see the customer impact

Inclusion Statement: Inclusion at Top Hat goes beyond compliance; it’s how we build better teams and better technology. Our Equal Opportunity Employment policy helps ensure a workplace where people of all backgrounds are respected and empowered, regardless of culture, national or ethnic origin, race, color, gender, gender identity, sexual orientation, age, disability, veteran status, religion, family status, or any other characteristic protected by applicable laws. Accessibility Statement: We want every candidate to have an equitable experience. If you require assistance or a reasonable accommodation due to a disability during the application or recruiting process, please reach out to us at hr@tophat.com. By fostering an inclusive and supportive environment, we unlock collaboration, innovation, and personal growth across our global Top Hat community. AI in Hiring: To help streamline our hiring process, we may use AI-powered tools for tasks such as application screening, resume review, or response assessment. These technologies support our recruiters by improving efficiency, but human judgment remains central. Final hiring decisions are always made by people.