Manufacturing Systems Engineering Technician at Saronic Technologies (Franklin, LA)
Saronic Technologies· Franklin, LA·
Role details
Medical Insurance · Dental And Vision Insurance · 401(K) Plan With Company Match · Paid Time Off (PTO) · Paid Holidays · Parental Leave · Performance-Based Bonuses · Stock Options
Saronic Technologies at a glance
Saronic builds autonomous surface vessels and the software to command them, aiming to give the U.S. Navy and allied fleets uncrewed ships at scale.
Saronic designs, builds, and operates autonomous surface vessels (ASVs) for naval and maritime missions, pairing in-house hardware with AI-driven autonomy and command-and-control software. The vessels run from the 24-foot Corsair to the 180-foot Marauder, and Saronic sells the whole stack: the boats, the autonomy, and the mission-control software that ties a fleet together.
$2.85B+ raised · latest: Series D · $1.75B · 2026 · backed by Kleiner Perkins, Andreessen Horowitz, 8VC, Caffeinated Capital
Summary
Provide hands-on technical support for manufacturing systems, including OT hardware, software, and network issues. Act as a primary responder for incidents and collaborate with IT and operations teams to ensure reliable production workflows and continuous improvement.
Job description
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Job Overview Saronic Technologies is seeking a Manufacturing Systems Engineering Technician to provide hands-on technical support across our manufacturing environment. This role sits at the intersection of IT and production, ensuring that critical systems—such as Zebra printers, barcode scanners, production workstations, and manufacturing applications—operate reliably and efficiently. You will be a key partner to IT, manufacturing, and operations teams, supporting day-to-day production activities while driving continuous improvement in systems, processes, and uptime.
Responsibilities
- Provide frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations and displays, shop-floor networking, and connected IoT devices.
- Troubleshoot and resolve hardware, software, application, and network issues impacting production, with urgency and precision to minimize downtime.
- Act as a primary responder for manufacturing system incidents and coordinate cross-functional resolution efforts when necessary.
- Support data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; Python is a plus).
Qualifications
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 3+ years of experience in technical support, IT/OT, or a similar role.
- Proficiency in troubleshooting hardware, software, and networking issues.
- Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
- Strong problem-solving mindset, attention to detail, and ability to prioritize tasks effectively.
Preferred Qualifications
- Experience with manufacturing systems (MES, PLCs, SCADA).
- Experience with industrial label printers (Zebra, ZPL, BarTender, etc.).
- Experience supporting production environments or shop-floor systems.
Benefits
- Medical Insurance: Comprehensive health insurance plans covering a range of services
- Saronic pays 100% of the premium for employees and 80% for dependents
- Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care
- Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
- Time Off: Generous PTO and Holidays
- Parental Leave: Paid maternity and paternity leave to support new parents
- Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
- Retirement Plan: 401(k) plan with company match
- Stock Options: Equity options to give employees a stake in the company’s success
- Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
- Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
- Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office
Saronic CCPA Notice for Candidates and California Employees If this role is based in the United States, it requires access to export-controlled information or items that require “U.S. Person” status. As defined by U.S. law, individuals who are any one of the following are considered to be a “U.S. Person”: (1) U.S. citizens, (2) legal permanent residents (a.k.a. green card holders), and (3) certain protected classes of asylees and refugees, as defined in govinfo.gov/1324b.
Saronic does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits. We are also committed to providing reasonable accommodations for qualified individuals with disabilities.
Why work at Saronic Technologies
- Culture: Values include “United We Win” (teamwork, respect), “Trust Fuels Triumph” (transparency, integrity), “Solutions Driven” (creative problem‑solving), and “One Mission” (national security focus).
- Work environment: Primarily on‑site in Austin, TX, with additional offices in Australia, UK, and Japan. High‑growth startup pace with a mission‑driven defense focus.
- Perks & ratings: LinkedIn employer rating 4.2/5.0 (compensation 4.5, culture 4.0, career 4.3). Notable talent drawn from SpaceX, Tesla, Anduril, Blue Origin, and Lockheed Martin.
- Engineering culture: Heavy emphasis on cross‑disciplinary teams (perception, navigation, ML, C2, systems integration) and building “captainless” ships.