Mid Market Account Manager - Dubai at Deliveroo (Dubai, United Arab Emirates)
Deliveroo· Dubai, United Arab Emirates·
Role details
Deliveroo at a glance
A hyperlocal three-sided marketplace connecting consumers, restaurants and grocers, and riders to deliver food and local goods in under 30 minutes.
Deliveroo runs a hyperlocal three-sided marketplace that connects consumers, restaurants and grocers, and self-employed riders to deliver food and local goods in under 30 minutes. Its machine-learning logistics engine (Frank) matches riders to orders neighbourhood by neighbourhood across 10 markets and 160,000+ partners.
N/A (public via 2021 LSE IPO, then acquired) raised · latest: Acquired by DoorDash · $3.9B cash · completed October 2025 · backed by DoorDash, Inc. (acquirer, 2025)
Job description
Mid Market Account Manager - Dubai Why Deliveroo? When you first think about Deliveroo, you probably think of getting great food to your house in less than half an hour. Awesome right? But behind the scenes is the real story. This story is one of high growth, huge challenges and an enormous opportunity ahead of us. We want to be the definitive food company - the app you go to any time you have a hunger pang. We are transforming the way people think about food. We're a technology-driven company at the forefront of the most rapidly expanding industry in the world, so join us for the ride. The team: As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing the best support, we are restaurant consultants that use data-driven insight and industry knowledge to help our partner restaurants' grow. Our Account Management team oversees restaurant relationships. We are restaurant consultants who use data-driven analytics and industry knowledge to provide the best support and strategic value to our restaurant partners. The Account Managers are a passionate, dynamic group of team players who work well together and cross-functionally with other departments, and of course, they're fun. What you will do:
- Manage a portfolio of Deliveroo's most important restaurants, including high-sales volume drivers and global restaurant brands
- Oversee relationships with important restaurant industry partners
- Analyse data to achieve growth and profitability, both for your partners and for Deliveroo
- Work cross-functionally with other departments (Marketing, Operations) to drive new projects
What skills you'll need:
- Minimum of 3-5 years of experience in a relevant industry
- Very data conversant with an ability to utilise data to tell a story
- Great organisational skills with excellent team-player qualities
- Passionate about people and growing relationships
- Enjoy working in a constantly evolving environment
- Strong knowledge of the restaurant industry is a plus
- Fluency in English and Arabic is a plus
Benefits and Diversity
- 25 days of Annual Leave
- Comprehensive Medical Insurance
- Annual flight allowance
- Free Deliveroo Plus - Free delivery and access to special offers
- Enhanced Maternity & Paternity benefits
- End of year parties and regular social events
- An extremely fun team to work with!
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of great benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing start-ups around.
Why work at Deliveroo
- Culture: Values-driven, innovative, and inclusive – Employee Resource Groups, regular social events, and a focus on career-defining work.
- Work environment: Offices across the UK (London HQ, Birmingham, Bristol, Edinburgh, Leeds, Manchester) with excellent kit for remote work and a parent-friendly culture.
- Benefits (UK):
- 25 days annual leave + bank holidays, increasing with tenure; one paid volunteer day per year.
- Competitive compensation, annual cash bonus, sign-on bonus, relocation support, and up to 5% matched pension.
- Equity awards for eligible roles.
- Private healthcare (single cover funded), gym access (HQ on-site, discounted external), wellbeing apps (LesMills+, Strava, Headspace, Yogaia) via GymPass.
- Life assurance, discounted dental, critical illness cover, travel insurance.
- Free Deliveroo Plus (free delivery), team lunches from local restaurants.
- Cycle to Work Scheme, Season Ticket Loans, free mortgage advice.
- Excellent learning & development via RooLearn platform.
- Engineering culture: Tackle complex scale and machine learning problems coordinating millions of real-time interactions across a three-sided marketplace.